RCC connection error. :)

[Dubolomov]

Hi.
I installed HostMonitor 6.40 beta on Windows 2003 Enterprise Edition Service Pack 1. And i installed RCC on Windows XP Pro SP2 (from hm640 archive). In HostMonitor in menu Options->RCC all fields are checked. RCC show "Connecting... Filed. Connection error" while trying to connect to HostMonitor. I tryed to use port scanner (IP-Tools) for checking 1054 TCP port, and it show that no open ports found.
Windows firewall is turned off where HostMonitor is installed. No other firewalls are installed. Network without any firewalls too.

[KS-Soft Europe]

Hm. Could not reproduce such problem.
Are you sure the RCI is enabled on Hostmonitor's side (Options > RCI)?
Are you sure the port 1054 is specified in "Listen for incoming connections on port" box (Options > RCI tab)?

Regards,
Max

[Dubolomov]

Port scan log:
Ping .... Ok, Time : 6
Port 80 (http-www) ... Ok ! Send data. Wait incoming data .. no data.
Port 110 (pop3) ... Ok ! Send data. Wait incoming data .. Error: Connection reset by peer (port 110 - Post Office Protocol - Version 3)no data. Connection closed by remote host.
Port 119 (nntp) ... Ok ! Send data. Wait incoming data .. Error: Connection reset by peer (port 119 - Network News Transfer Protocol)no data. Connection closed by remote host.
Port 135 (epmap) ... Ok ! Send data. Wait incoming data .. no data.
Port 139 (netbios-ssn) ... Ok ! Send data. Wait incoming data .. data received. Connection closed by remote host.
ѓЏ
Port 143 (imap) ... Ok ! Send data. Wait incoming data .. Error: Connection reset by peer (port 143 - Internet Message Access Protocol)no data. Connection closed by remote host.
Port 427 (svrloc) ... Ok ! Send data. Wait incoming data .. no data.
Port 443 (https) ... Ok ! Send data. Wait incoming data .. no data.
Port 445 (microsoft-ds) ... Ok ! Send data. Wait incoming data .. no data.
Port 1023 (Reserved) ... Ok ! Send data. Wait incoming data .. no data.
Port 1914 (elm-momentum) ... Ok ! Send data. Wait incoming data .. no data.
Port 2091 (prp) ... Ok ! Send data. Wait incoming data .. no data.
Port 2105 (minipay) ... Ok ! Send data. Wait incoming data .. no data.
Port 3000 (hbci) ... Ok ! Send data. Wait incoming data .. no data.
Port 7777 (cbt) ... Ok ! Send data. Wait incoming data .. no data. Connection closed by remote host.
Port 8888 (ddi-tcp-1) ... Ok ! Send data. Wait incoming data .. no data.
16 (of 1495) open port(s) detected

Port 1054 manually added by me, but IP-Tools sad that it's not open. In HostMonitor RCI is turned on adn port 1054 is used. I tryed to reinstall HostMonitor using Upgrade selection but result is the same. I'll try to do something else.

[KS-Soft Europe]

As I understand, you started IP-Tools on XP box to check Win 2003 server ports? Could you try to start "netstat -an" from command line on the server, where HostMonitor is installed. Do you see port 1054 in the output?
So, are you sure there are no firewalls on Windows 2003 and Win XP (especially built-in firewall on Win XP)?

Regards,
Max

[KS-Soft Europe]

Are you sure you have specified port 1054 in RCI port box of Remote Control Console window (RCC side)?
Please, verify all settings on both sides (HostMonitor and RCC).

Regards,
Max

[Dubolomov]

I found the problem. Other utility (IPCheck) in the same computer where HostMonitor is installed established connection with itself using port 1054. It's strange... Restarting of service this utility solve the problem. IPCheck - sux. I hope my boss will make a decision to use only HostMonitor and deinstall IPCheck.
I must had that this problem not in the HostMonitor.
Thanks a lot!

[KS-Soft Europe]

I found the problem.

Glad to hear that.

Thanks a lot!

You are welcome.

Regards,
Max

[KS-Soft]

You may change RCI port (e.g. 2054) and use both applications.
BTW: If HostMonitor cannot use specified port, it should show message on screen (in application mode) and record message into system log: "RCI Error: cannot open port 1054. Probably port in use"

Regards
Alex

[Dubolomov]

"RCI Error: cannot open port 1054. Probably port in use"

No this message was. That is strange. And 1054 port does not used other applications. Of course i will change this port if it can be use by something else.
Strange situation but all is right now.
Thank you.

[Glen]

I've had a few problems with other programs trying to jump out on port 1055. i've changed it from that since and I'm yet to encounter the same problem

[KS-Soft]

Normally port 1055 is used by RMA, not RCC...
What port you are using now? Try 2054 or 3054

Regards
Alex