jabber message don't work

[sine]

Hi

when i try to send a jabber message it didn't work.
in the log I see:

Code: Select all

Error: Cannot send message to Jabber account account@telmess01. Your username or password is incorrect; 

i'm sure that username and password are correct.
what i can do?
thanks
[/code]

[KS-Soft]

What Jabber server do you use? Authentication method? HostMonitor version?

HostMonitor does not support TLS authentication yet, so it may not work with some servers, e.g. Google Talk. You may use jaber.org server or install your own. Here is a list of most popular servers: http://www.jabber.org/servers

Regards
Alex

[sine]

hi

we use openfire without TLS authentication.

HM 6.80

[KS-Soft Europe]

We've just tested HostMonitor with OpenFire 3.6.2. Everything works properly.
What exact settings have you specified into "Options" -> "Jabber" tab? I think, to figure it out, you should specify short JID (without server name) into "JID" inout box, e.g. if you want to login using account "admin@somesever", sou should specify just "admin" into "JID" box. Could you try it, please?

Regards,
Max

[duncan.caldwell]

We are also seeing the same problem using Hostmonitor 7.22 and Openfire 3.6

We are using Active Directory as the LDAP server and I have tried with SSL(TLS) on and off, with user@jabber.server and as user

You have stated that you were able to get it working, can you please provide information on your settings for both Openfire and Hostmonitor.
Openfire:
- Profile settings ( where the users are stored)
- Registration & Login
- Security Settings

HostMonitor:
- Options for Jabber

Thanks in advance

[KS-Soft Europe]

We are using Active Directory as the LDAP server and I have tried with SSL(TLS) on and off, with user@jabber.server and as user

HostMonitor has not supported SSL/TLS auth yet. And, actually, we have never tried it with Directory Server (LDAP)...

You have stated that you were able to get it working, can you please provide information on your settings for both Openfire and Hostmonitor.

Sure. Here you are:

Openfire (3.6.2):
- Profile settings: Default - Store users and groups in the server database. This is the best option for simple deployments.
- Registration & Login:
Inband Account Registration - Enabled
Change Password - Enabled
Anonymous Login - Disabled
- Security Settings
Client Connection Security - Optional
Server Connection Security - Optional

HostMonitor:
"Options" -> "Jabber" tab:
JID: user
Login Server: ks-server
Password: xxxxx...
Port: 5222

"Action Properties" window of "Send message to Jabber" action:
Send message to (Jabber account): user2@ks-server

Regards,
Max

[duncan.caldwell]

Thanks for your prompt feedback I think the problem must lie somewhere in the difference in the login process on Openfire between using local and LDAP (Active Directory) for authentication.

Apart from the difference in where the user information is stored, I have tried the settings you have used and still no joy.

I will leave it an try again when you have implemented SSL/TLS

Do you have a time fame for this?

This is not a high priority for us, it would just be a nice to have.

We have been using HostMonitor for several years and found Hostmonitor to be a very useful and reliable product.

Keep up the good work

[KS-Soft Europe]

I think the problem must lie somewhere in the difference in the login process on Openfire between using local and LDAP (Active Directory) for authentication.

Yeah. I think so.

I will leave it an try again when you have implemented SSL/TLS
Do you have a time fame for this?
This is not a high priority for us, it would just be a nice to have.

Ok. I have added this task in our "to-do" list. Medium priority.

We have been using HostMonitor for several years and found Hostmonitor to be a very useful and reliable product.
Keep up the good work

Thank you!

Regards,
Max

[jimholcomb]

I think the problem must lie somewhere in the difference in the login process on Openfire between using local and LDAP (Active Directory) for authentication.

Yeah. I think so.

I will leave it an try again when you have implemented SSL/TLS
Do you have a time fame for this?
This is not a high priority for us, it would just be a nice to have.

Ok. I have added this task in our "to-do" list. Medium priority.

We have been using HostMonitor for several years and found Hostmonitor to be a very useful and reliable product.
Keep up the good work

Thank you!

Regards,
Max

I hope support for Google Talk can get a bit higher on the list, it seems to have been needed and requested for quite some time. Jabber.org just isn't reliable enough for me.

Thanks,
Jim

[KS-Soft Europe]

I hope support for Google Talk can get a bit higher on the list, it seems to have been needed and requested for quite some time. Jabber.org just isn't reliable enough for me.

It is already implemented. "Send message to Jabber" action in HostMonitor version 7.90 supports GoogleTalk as well. But it's just a beta and is not recommended for production environment. Anyway, you may try it: http://www.ks-soft.net/cgi-bin/phpBB/vi ... hp?p=22580

To make it work with google talk, you should specify the following parameters in "Options" -> "Jabber" tab:
Login Server: talk.google.com
SSL/TLS: Explicit or Implicit
Port: 5222 (for Explicit) or 5223 (for Implicit)
JabberID: your google token (e.g. someuser@gmail.com)
Password: your password

Regards,
Max

[jimholcomb]

I hope support for Google Talk can get a bit higher on the list, it seems to have been needed and requested for quite some time. Jabber.org just isn't reliable enough for me.

It is already implemented. "Send message to Jabber" action in HostMonitor version 7.90 supports GoogleTalk as well. But it's just a beta and is not recommended for production environment. Anyway, you may try it: http://www.ks-soft.net/cgi-bin/phpBB/vi ... hp?p=22580

To make it work with google talk, you should specify the following parameters in "Options" -> "Jabber" tab:
Login Server: talk.google.com
SSL/TLS: Explicit or Implicit
Port: 5222 (for Explicit) or 5223 (for Implicit)
JabberID: your google token (e.g. someuser@gmail.com)
Password: your password

Regards,
Max

Thanks! This is great news.

Jim

[jimholcomb]

I hope support for Google Talk can get a bit higher on the list, it seems to have been needed and requested for quite some time. Jabber.org just isn't reliable enough for me.

It is already implemented. "Send message to Jabber" action in HostMonitor version 7.90 supports GoogleTalk as well. But it's just a beta and is not recommended for production environment. Anyway, you may try it: http://www.ks-soft.net/cgi-bin/phpBB/vi ... hp?p=22580

To make it work with google talk, you should specify the following parameters in "Options" -> "Jabber" tab:
Login Server: talk.google.com
SSL/TLS: Explicit or Implicit
Port: 5222 (for Explicit) or 5223 (for Implicit)
JabberID: your google token (e.g. someuser@gmail.com)
Password: your password

Regards,
Max

This isn't working for me, I'm getting the message "Error: Cannot send message to Jabber account XXX.XXXXXXX@gmail.com. Your username or password is incorrect; " in the system log. Both my user name and password are correct. Neither Explicit or Implicit works.

Thanks
Jim

[KS-Soft Europe]

Could you please send [Jabber] section from hostmon.ini file to support@ks-soft.net?

Regards,
Max

[KS-Soft Europe]

There was minor bug found in version 7.90, related to TLS (explicit) encryption. This bug was fixed in newest version. You may select "Implicit" from "SSL/TLS" dropdown, specify port 5223 and restart HostMonitor. This combination should work fine in version 7.90

Do you use proxy or something like that to connect to google talk server?

Regards,
Max

[jimholcomb]

no joy:

3/20/2009 4:04:49 PM Monitor stopped
3/20/2009 4:05:39 PM Monitor started
3/20/2009 4:05:59 PM Error: Jabber account xxx.xxxxxxx@gmail.com - Invalid recipient or recipient is unavailable;