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Dubolomov
Joined: 01 Jun 2006 Posts: 214 Location: Russia
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Posted: Thu Mar 11, 2010 11:27 pm Post subject: License problem with 8.50 beta. |
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Hi.
I upgraded 8.36 beta with new 8.50 beta version of HM today. But after HM starts it has a warning window that my license is only valid for an older version.
I got enterprise license and additional "100 RMA + LifeTime updates".
How can i fix this problem? |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12807 Location: USA
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Posted: Fri Mar 12, 2010 11:39 am Post subject: |
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Normally HostMonitor should check your registration codes and warn you when you need new codes BEFORE actual update, unless you have disabled "Update check" option that is located on Misc page in the Options dialog. In such case you may use menu Help->Update check to verify license before update.
We will not publish your registration codes on the forum so please send e-mail request to sales@ks-soft.net
Please provide your order number and/or registration name.
Regards
Alex |
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Dubolomov
Joined: 01 Jun 2006 Posts: 214 Location: Russia
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Posted: Thu Mar 25, 2010 8:01 am Post subject: |
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Does HM can check updates through proxy server? Security policy in our company doesn't permit any connections from inside network directly to the internet. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12807 Location: USA
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Posted: Thu Mar 25, 2010 10:46 am Post subject: |
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Quote: | Does HM can check updates through proxy server? |
If you setup correct settings on Options dialog then yes (see options located on "Connection/Access method" page in the Options dialog).
Or just click menu Help->Update check and see if it works.
Regards
Alex |
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Dubolomov
Joined: 01 Jun 2006 Posts: 214 Location: Russia
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Posted: Tue Mar 30, 2010 6:44 am Post subject: |
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Ok. That was my mistake with license.
Thank you. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12807 Location: USA
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Posted: Tue Mar 30, 2010 10:16 am Post subject: |
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No problem
Regards
Alex |
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