Active RMA setup

ruscoep · Post by **ruscoep** » Tue Aug 20, 2013 5:34 am

I am using RCC to change some existing test from using a passive agent to using an active one. Everytime i try to save the test it comes back with an error saying that the agent I have chosen doesnt support the test and asks if I want to use Hostmonitor instead. If I answer no then it all saves and seems to work correctly on the active agent.

Not really a fault more of an annoyance...

Regards Phil Ruscoe

KS-Soft · Post by **KS-Soft** » Tue Aug 20, 2013 7:55 am

Cannot reproduce the problem.
What software do you use?
- HostMonitor version?
- RCC version?
- what exactly test method you are changing?

Regards
Alex

ruscoep · Post by **ruscoep** » Thu Aug 22, 2013 6:54 am

HM 9.56
RCC 4.56
in this instance it is a ping test but it happens on others

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KS-Soft · Post by **KS-Soft** » Thu Aug 22, 2013 9:05 am

Could you please send agents.lst file to us (support@ks-soft.net)?

Regards
Alex