Free Disk Space Agent Test "unknown"

bsahelpdesk · Post by **bsahelpdesk** » Sat Sep 18, 2021 11:18 pm

Error reporting on agent 7.60(x64)
'C:\' Is not a valid integer value

Receiving the above 'unknown' status value for test method drive free space

I can confirm the agent is running and communicating with the end server, though the agent test is not reporting correctly.

Please assist thank you

Regards
Jonathan

KS-Soft · Post by **KS-Soft** » Sun Sep 19, 2021 9:07 am

HostMonitor version?
Test settings? Windows mode or SNMP mode used?
OS on target system?

Regards
Alex

KS-Soft · Post by **KS-Soft** » Sun Sep 19, 2021 9:14 am

As I see your support&updates term expired 7 years ago, unless you ordered new version using different registration name and e-mail.

If you are using old HostMonitor with new RMA, then you will have various errors. Please use all components of the software from the same installation package.

Regards
Alex

bsahelpdesk · Post by **bsahelpdesk** » Sun Sep 19, 2021 4:40 pm

Hi KS-Soft,

We are currently using Hostmonitor v9.90
I have reverted back to RMA agent 4.88 which is now stable and reporting tests correctly.

Agent is installed on O/S windows Server 2012R2

thanks again, case closed

KS-Soft · Post by **KS-Soft** » Mon Sep 20, 2021 5:07 am

You are welcome

Regards
Alex