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Problem with HM running as Service

 
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baschuel



Joined: 02 Jul 2002
Posts: 17
PostPosted: Mon Sep 23, 2002 7:21 am    Post subject: Reply with quote
Hi!

I have the problem that sometimes I connect with my HM-Server and open HM using the tray icon, its not possible to show or edit the options! The Options windows is very small and doesnt show all its contents!
Its fixed if i stop and restart the HM Service!

Whats going wrong?

Thx and greetz
Bastian
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KS-Soft



Joined: 03 Apr 2002
Posts: 12807
Location: USA
PostPosted: Wed Sep 25, 2002 3:18 pm    Post subject: Reply with quote
As I understand you start HostMonitor as a service? What version of HostMonitor do you use? And what's more important what Windows do you use? Probably Windows NT 4.0?

Regards
Alex
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baschuel



Joined: 02 Jul 2002
Posts: 17
PostPosted: Thu Sep 26, 2002 2:38 am    Post subject: Reply with quote
Hi!

Yes. I configured HM3.26 to run as a Service. It runs under the System-Account und has the right to interact with the desktop! There no problems so far. But every day i have the described problem! When i open hm with the tray icon and go to options-menu. the options window is very small and its not possible to resize or close the window then! I cant even close the hm-window then!! I have to stop and restart the service!
My windows version is NT4.0Sp6a!

Thx for help!
Bastian
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KS-Soft



Joined: 03 Apr 2002
Posts: 12807
Location: USA
PostPosted: Thu Sep 26, 2002 11:01 am    Post subject: Reply with quote
So, NT 4.0. Yes, we know about this problem on NT 4.0 from begining and its really hard to fix it. As you can see in documentation we always do not recommend start HM as service on Windows 4.0:
Quote:

Note #2: we do not recommend installing HostMonitor as a service under Windows NT 4.0. At least not as an interactive service. In the case you really need to start HostMonitor as a service on Windows NT, please, disable the "allow service to interact with desktop" option in the Service Manager (after service installation). In this case you will not be able to see HostMonitor's icon in the system tray. To configure the program you will need to start a second copy of HostMonitor as a regular program, change the settings and restart the HostMonitor service. On Windows 2000/XP systems HostMonitor works without problem.


Regards
Alex
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