Backup RMA Agent

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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simonl
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Backup RMA Agent

Post by simonl »

I have some problem with Backup RMA Agent. When it's running as backup after failure of primary agent its return statistics from machine when it was installed not from when it's running as backup. Do you have any idea why?
HM version 6.02.
OS version where HM installed Windows 2000.
OS version where RMA agent installed Windows 2003 server.
KS-Soft
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Post by KS-Soft »

I have some problem with Backup RMA Agent. When it's running as backup after failure of primary agent its return statistics from machine when it was installed not from when it's running as backup. Do you have any idea why?
"when it was installed not from when it's running"? What do you mean?
If you have installed agent on systemA, it is running on systemA. I mean system "where it was installed" == system "where it is running".

System that is checked by test item is specified in Test Properties dialog. If you have not specified name or address of the system but you have used "localhost" or "127.0.0.1", then agent will request system where it is running. So, if you are using several agents, you should directly specify the system that you want to check

Regards
Alex
simonl
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Post by simonl »

I have 12 agents running on 12 different machines and I'm using 6 of them as backup of other 6. All the name was specified on backup agent configuration window as dns server name which is also rma agent name.
KS-Soft
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Post by KS-Soft »

I am talking about Test configuration
http://www.ks-soft.net/images/hostmon3/tedit1.gif

Regards
Alex
simonl
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Post by simonl »

On test configuration each RMA agent configured to check local tests (local disk space for example but when it's running as backup it's returning local value of free space not from another machine where it's running as backup)
KS-Soft
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Post by KS-Soft »

Of course Drive Free Space returns information about local system. Use UNC test instead and provide name of the server

Regards
Alex
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