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DJMoore
Joined: 26 Sep 2002 Posts: 11
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Posted: Fri Sep 27, 2002 8:17 am Post subject: |
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I'm currently running 3.19 just fine. Attempt load newest version 3.26 and
get powerp32.dll error. Any ideas ?
Thanks Don |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12807 Location: USA
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Posted: Fri Sep 27, 2002 11:34 am Post subject: |
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What exactly error? "Cannot load powerp32.dll"? Do you have this DLL in HostMonitor's directory? What size of this DLL? 110592 bytes?
Regards
Alex |
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DJMoore
Joined: 26 Sep 2002 Posts: 11
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Posted: Fri Sep 27, 2002 11:54 am Post subject: |
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Error occurs when I run an update from
19 to 26. All the message says is error
beside the powerp32.dll.
Message:
Warning during setup was some errors
See log.
Powerp32.dll 110,592 in hostmonitor3 |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12807 Location: USA
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Posted: Fri Sep 27, 2002 12:09 pm Post subject: |
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I see. Installation program displays error when you try to upgrade program. It looks like you did not quit all instances of HostMonitor. May be you have started HostMonitor as a service. Stop it. Or probably some other process locked that file. So, make sure you quit all instances of HostMonitor. If it will not help, just restart your system.
Regards
Alex |
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Guest
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Posted: Tue Oct 01, 2002 5:48 am Post subject: |
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I had the same problem and I solved it by stopping the program but now the Help/Licencing says that I am an unregistered user. I have paid for the program, version 1.76. I thought all upgrades were free of charge until version 4?
tom.black@mac.com |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12807 Location: USA
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Posted: Tue Oct 01, 2002 10:42 am Post subject: |
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Not exactly.
At April 08, 2002 we have uploaded on site HostMonitor 3.00 Beta. And at April 08, 2002 we promised: everybody who bought license for HostMonitor 3.xx will have free updates until version 4.0 (exclude 4.0).
Before April 08, 2002 we had another agreement on site: you will have free upgrades until version 2.0 (exclude 2.0).
If some day we upload version 4.0, we will change agreement again. Like "if you buy HostMonitor 4.xx, you will be able to use all future updates until version 5.0 for free".
For some clients those bought HostMonitor several weeks before we uploaded new HM 3.00 we provide free license for HM 3.xx. But its not a topic for public conversation. You should send letter with your registration name (or better with order number) to our e-mail address line1@ks-soft.net
Regards
Alex |
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DJMoore
Joined: 26 Sep 2002 Posts: 11
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Posted: Tue Oct 01, 2002 11:28 am Post subject: |
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I closed all hostmonitor functions and it
didn't allow 3.26 update. However, just today I rebooted the server and tried the update once again---and it worked. Apparently something was hosed up. I'm running 3.26 now...Thanks |
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