SMS MultTech USB GSM configuration

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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ckrunge
Posts: 2
Joined: Fri Jan 23, 2009 3:43 pm

SMS MultTech USB GSM configuration

Post by ckrunge »

I have installed the drivers for the SMS Modem and the OS recognizes the modem. Within Host Monitor under Options\SMS Modem the modem is listed on the correct com port. When I click on test I receive the error of "SMS Error: Class not registered". What do I need to do next? Thank you.
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
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Post by KS-Soft Europe »

What exact version of HostMonitor do you use?
What exact Windows do you use? Service Pack?
What account do you use to start HostMonitor? We recommend to start HostMonitor under admins account.
Is HostMonitor started as a service or as an application?
Did you see any error messages during installation process?

To fix the problem, you open command prompt, go into HostMonitor folder and should execute the following command:

Code: Select all

regsvr32 KSGsmXLib.ocx
KSGsmXLib.ocx is located in HostMonitor folder.

Regards,
Max
ckrunge
Posts: 2
Joined: Fri Jan 23, 2009 3:43 pm

Post by ckrunge »

Thank you - the registry worked.
FYI:
Version is 7.22
Running on Windows Server 2003 sp2
Running as a service
There were no errors duing the installation
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
Contact:

Post by KS-Soft Europe »

ckrunge wrote:Thank you - the registry worked.
Good. So, have you managed top get your MultTech modem working?
ckrunge wrote:There were no errors duing the installation
Hm. It's pretty strange. Installation program should register KSGsmXLib.ocx automatically...

Regards,
Max
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