start service

KS-Soft · Joined: 03 Apr 2002 Posts: 12801 Location: USA

I checked code and tested HostMonitor on several systems, everything is fine. I cannot reproduce this problem. May be you use some old version of HostMonitor?

Regards
Alex

chip · Joined: 03 Feb 2003 Posts: 14 Location: Switzerland

hi alex. i'm using version 3.56

Marcus · Joined: 18 Nov 2002 Posts: 367

When you start the application do you use the same account to logon to the console as you use when running HM as a service or another account?

If you use another account, logon with the account that is used to run HM as a service. Stop the service and start HM as an application. Now again test by stopping the main HM service. This must give some answers to what is happening.

It really looks like you don't have enough permissions on the other server.

[ This Message was edited by: Marcus on 2003-02-07 01:40 ]

KS-Soft · Joined: 03 Apr 2002 Posts: 12801 Location: USA

Probably you typed wrong password when specified account and HostMonitor cannot use that account. Could you please check Event Log? When HostMonitor starts in service mode it records information event with description like "Logged on as user XXX", Event ID 1002. If HostMonitor cannot use specified account it records error message.

Regards
Alex

chip · Joined: 03 Feb 2003 Posts: 14 Location: Switzerland

seems that you have solved the problem. the admin that i used is an domain account that seems not to have sufficient rights to start the servive. now i took the administrator of the loacal server i wanted to start the service on. sorry to bother for such a long time.

Marcus · Joined: 18 Nov 2002 Posts: 367

The idea of this forum is to have a place to ask you questions in time of need. You needed it, you got an answer, your problem is fixed.

It works!