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BHarvey
Joined: 27 Oct 2002 Posts: 33
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Posted: Wed Mar 19, 2003 2:08 pm Post subject: |
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When running under Windows XP as a service - no matter if the HM properties are set to logon as <username>/<password> or as Local System - the following issue occurs:
HM does not recognize modem/COM port and fails to send page; shows error "Error: Error Opening COM port (TAPI10000)"
Everything works fine when not running as a service.
This has been tested on a clean XP build as well as with SP1 and hotfixes.
Thanks,
Brad |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Mar 19, 2003 5:34 pm Post subject: |
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Cannot reproduce the problem. HostMonitor works fine on our XP systems.
Have one suggestion, may be it will help: add FixedPagingPort=COM3 line into [Misc] section of the hostmon.ini file and restart service. COM3 its for example, you should use COM port that was assigned to modem.
Regards
Alex |
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BHarvey
Joined: 27 Oct 2002 Posts: 33
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Posted: Wed Mar 19, 2003 10:37 pm Post subject: |
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Any chance you can try this on one of the XP SP1 systems that has problems with the logoff/logon management issue?
Thanks again for your excellent support,
Brad |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Thu Mar 20, 2003 12:08 pm Post subject: |
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Of course I tried. It works fine. Did you try to use fixed COM port?
Regards
Alex |
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BHarvey
Joined: 27 Oct 2002 Posts: 33
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Posted: Tue Apr 08, 2003 2:26 pm Post subject: |
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Yes. The problem is the device shows unchangeable IRQ settings that do not
correspond to defined COM ports. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Apr 09, 2003 12:31 pm Post subject: |
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H'm, its one of cases when I don't know what to say
TAPI devices are not related to current user settings, it means program must work in the same way under any account. I am still checking MS documentation but did not find anything useful yet...
Regards
Alex |
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