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mrw
Joined: 08 Oct 2012 Posts: 179
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Posted: Fri Mar 01, 2013 2:55 am Post subject: Much more modern and visual appealing Web service. |
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Hi,
I just lost a customer that was about to sign a deal where we monitor their entire network, only because they thought Hostmonitor's web-interface was ugly..
They liked OpManagerīs and GFIīs web-interfaces much better. Even though HostMon provided more control, more tests, cheaper, better support and so on..
The decision came from those "higher up" that likes to have nice graphs, circles and other blingbling on a large flatscreen on a wall somewhere so they can show their customers that they have control or something.
And as far as the web-interface being ugly I can only agree. It looks like something from the early 90s.
OpManager for instance uses a mixture of live graphs with lots of modern techniques to allow a non-teccie to see stats.
I assume that this request has been asked lots of times, so do you have anything on the timeframe to update and modernize the web-interface?
Itīs REALLY needed!
//Andreas.. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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Posted: Fri Mar 01, 2013 7:16 am Post subject: |
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Probably we should increase priority for this task (new Web Service)
On the other hand, I am not sure how you can losd a customer if your license does not allow you to provide monitoring services for 3rd party. You do not have SPL license, do you?
License agreement:
http://www.ks-soft.net/hostmon.eng/license.htm#com
Regards
Alex |
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mrw
Joined: 08 Oct 2012 Posts: 179
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Posted: Fri Mar 01, 2013 8:38 am Post subject: |
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That sound like a great idea with updating the web service
And with regards to license issues: In this case the customer wanted to own their own monitoring solution so they would have bought Hostmonitor themselves from you.
Then we would have had an agreement with the customer to access their hostmonitor server to monitor the monitoring since the lack the skills.
//Andreas.. |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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Posted: Fri Mar 01, 2013 10:09 am Post subject: |
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Yes, you can do this and charge user without any special license.
Regards
Alex |
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rc
Joined: 01 Aug 2005 Posts: 100
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Posted: Fri Mar 15, 2013 2:25 am Post subject: |
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Hi Alex,
I love HostMonitor and we use it since 2005.
The tool is very flexible and stable and your support is unbeatable.
Today we stay @211.057.232 performed tests, Started at 09.01.2013!
But my greatest wish is also a modernized web-interface inclusive history charts.
The actual design is simply not more up to date.
It's a little bit embarrassing to present the web-interface to my colleagues and my boss. You know these days a cool GUI is important than the functionality
It would be great if you can realize this wish till end of this year...
Regards
Enrico |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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Posted: Fri Mar 15, 2013 7:07 am Post subject: |
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Thank you
Yes, we increased priority for this task, probably we can do this in version 9.70
Regards
Alex |
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Gavin
Joined: 24 Sep 2009 Posts: 58
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Posted: Wed Apr 17, 2013 8:37 am Post subject: |
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Hi Alex
I echo what rc has posted above - the charts would be most helpful for me, the current history charts are exceptionally difficult to read - they are too small and the data point are hard to read.
It would be also exceptionally helpful if it had better trend analysis. You currently have a prediction for next 7 days, but going further into the future would be helpful (even as far as years).
I look forward to seeing what is in 9.70! |
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alert
Joined: 27 Apr 2013 Posts: 13
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Posted: Sat Apr 27, 2013 10:27 pm Post subject: |
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+1 for UI improvements and better web interface!
You may also take a look at your web site design, since it is the place undecided visitors read about the product prior to making a decision to try it. There is alot of useful information there but it is, ummm, not up to today's design standards. Reminds me about Microsoft FrontPage
Peace! |
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xcentric
Joined: 23 Oct 2010 Posts: 176
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Posted: Fri May 24, 2013 10:07 pm Post subject: |
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+1 for improved web service and history graphs.
The best developers care more about what is on the inside then the outside. I believe the reason is they are more left brain (logic) where designers with artistic ability are more right brain (creativity). Only a balanced brain can do both very well.
Me left brain cause I suck at design.
Regards |
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menno
Joined: 21 May 2010 Posts: 157
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Posted: Sat May 25, 2013 2:07 am Post subject: +100 points |
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yes +100 from me
we also want some modern interface....
we had also customers complaining about the interface.
In the past we used Alchemy eye and they allready had a modern interface from the start. Also the map function i am still missing ..
see my request at :
[url]
http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=1286&start=30
[/url]
thanks for the great support so far !!!!
m |
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Kris
Joined: 12 May 2010 Posts: 375
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Posted: Thu May 30, 2013 5:35 am Post subject: |
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+1 from me, too!
I think from an admins point of view the gui is pretty much OK.
And I would never trade HM for anything else, just because of functionality and support.
But we also would like the possibility of creating great looking dashboards on 60 inch screen showing off our achievements
Like these examples from the much more expensive and/or much less functional packages:
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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Posted: Thu May 30, 2013 10:57 am Post subject: |
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Next version of HostMonitor and RCC will offer 2 new windows:
- Top Hosts
- Recent Events
Later these options will be added into Web Service
Regards
Alex |
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Kris
Joined: 12 May 2010 Posts: 375
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Posted: Fri May 31, 2013 12:36 am Post subject: |
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Can't wait |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12801 Location: USA
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oryagel
Joined: 28 Jul 2010 Posts: 92
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Posted: Mon Jul 29, 2013 7:45 am Post subject: |
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Also love HostMonitor but need a better UI.
People upstairs only see colors and GUI but not functionality.
We still need to answer their demands.
I wouldn't want to replace HostMonitor because of that stupid reason. |
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