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david.matthewson
Joined: 24 Oct 2006 Posts: 78
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Posted: Wed Mar 22, 2023 1:47 pm Post subject: Invalid floating point operation v13.80 running on W2019 |
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Alex
When I export a test list to a txt file (File|Export) it works but I also get a worrying Windows error msg, "Invalid floating point operation"
Seems to happen regardless of what 'export' options I choose.
Not a big deal but rather a cosmetic bug perhaps? |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Wed Mar 22, 2023 4:37 pm Post subject: |
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If you provide .HML file with tests, we will find this bug in 10 minutes (I hope).
Otherwise it can take a month or more... and may be this bug may lead to some other problems.
Could you please contact support by e-mail (menu Help->Support)?
Regards
Alex |
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david.matthewson
Joined: 24 Oct 2006 Posts: 78
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Posted: Wed Mar 22, 2023 4:50 pm Post subject: |
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Alex
Thanks - I'll do that tomorrow.
brgds
David |
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david.matthewson
Joined: 24 Oct 2006 Posts: 78
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Posted: Thu Mar 23, 2023 1:14 pm Post subject: |
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Alex
Hmmm.. on both RCC (local) and the main app, Help|Support just opens an instance of Chrome.. no web page nor email info.
Tooltip says 'e-mail support'...
Odd..
David |
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KS-Soft
Joined: 03 Apr 2002 Posts: 12806 Location: USA
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Posted: Thu Mar 23, 2023 1:24 pm Post subject: |
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Probably you do not have installed "normal" mail client on the system?
Support e-mail support@ks-soft.net
listed everywhere on our web site as well
Regards
Alex |
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