KS-Soft

Thank you very much for your aid. I followed the steps as per the KB article, and copied a fresh PerfOS.DLL from the I386 directory, then restarted the server.

The issue has been resolved.

During troubleshooting earlier today, I started the RMA service on BAD in the context of localsystem as well as under a local administrator on the machine and then, as a domain administrator.

Yes, I have verified PerfOS.dll is enabled with the Extensible Counters tool.

PerfOS.dll is enabled.

[quote="KS-Soft Europe "Use local computer counters" belongs to "Test Properties" window, not RMA. So, to access this option, you should select particular "Performance Counter" test, click on small square button next to "Check counter" box. However, as I ...

Yes, these services works fine, otherwise you would receive different error message. "unable to locate the processor performance object" means something wrong with perfos.dll or may be pdh.dll... Usually such error appears when DLL is disabled. But you have checked that :roll: We are chec...

Error indicates the test was performed by RMA, not HostMonitor. RMA is able to check remote servers as well. That's why I ask: Do you check processor counter on machine where RMA (not HostMonitor) is installed or on some other machine (neither RMA nor HostMonitor)? My apologies. Yes, the machine th...

KS-Soft wrote:PS
Have you tried to reboot that system?

Regards
Alex

Yes sir, we have rebooted the server. This morning the server was rebooted.

Could you provide more information, please? - What version of HostMonitor do you use? 7.46 - What version of RMA do you use? 3.82 - What account do you use to start RMA? We recommend to start RMA under admins account. You may specify certain account for "KS Remote Monitoring Agent" using ...

All, We're running a Windows 2003 server (SP2), and up until about a week ago, all processes reported as normal. When I arrived into check HostMonitor one day, I noted the error "RMA 301 - unable to locate the processor performance object". I've tried multiple things, including all the inf...