Search found 2 matches

by jbruder
Thu Apr 15, 2010 2:08 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: acknowledge status
Replies: 8
Views: 20061

I'm used to work with production software in which an event is first raised, then taken in account and acknowledged, then disappears from the listing of the events. This would prevent an event from being missed when appeared and disappeared while nobody was in front of the screen, for example. In th...
by jbruder
Mon Apr 12, 2010 3:49 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: acknowledge status
Replies: 8
Views: 20061

Guys, We here have the same issue : when an alert appears and disappears during the night, for example, we may miss many events. We have configured the email alert, but i have to say that this is not really user friendly ... May i also know if the acknowledged status of an alert can be taken in acco...