Search found 16 matches

by c.tenner
Wed Aug 28, 2013 1:48 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 - Timeout on SNMP tests
Replies: 11
Views: 25582

The both RMAs have the setting Backup only and in the wireshark log we saw tests performed by the normal server.
Anyway it works now. Thanks for the tip!
by c.tenner
Tue Aug 27, 2013 10:27 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 - Timeout on SNMP tests
Replies: 11
Views: 25582

We have checked with wireshark and to capture local events we enabled this <a href=http://ig2600.blogspot.de/2011/03/powershell-script-to-enable-windows-to.html>"fix"</a>* to check local traffic. This way we determined that the SNMP get was indeed transmitted to the server but remained una...
by c.tenner
Tue Aug 27, 2013 2:09 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 - Timeout on SNMP tests
Replies: 11
Views: 25582

mmh I didn't get an info for your last message, thus the delay.
The active RMA is installed on the server that is been SNMP questioned.
So there is no network communication except the result which is sent to the HM.
Should I try nonetheless?

Cheers
Christian
by c.tenner
Tue Aug 06, 2013 9:25 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 - Timeout on SNMP tests
Replies: 11
Views: 25582

we'll give it a wirl, see what comes up.

thank you
by c.tenner
Tue Aug 06, 2013 8:15 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 - Timeout on SNMP tests
Replies: 11
Views: 25582

Hi,
we used RMA 4.58 and HM 9.46.
Yesterday I increased the retries to 2 and today to 3. We still get the 301 though.

Cheers
Christian Tenner
by c.tenner
Mon Aug 05, 2013 5:50 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA: 301 - Timeout on SNMP tests
Replies: 11
Views: 25582

RMA: 301 - Timeout on SNMP tests

Hi! we are experiencing "RMA: 301 - Timeout" on our SNMP tests to check Dell's global system state and system temperature of our hardware servers. We set the time out to 2500 but upon repeating the test instantly fails/times out again. After 3-4 retries the global system state/temperature ...
by c.tenner
Sat Oct 01, 2011 10:54 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA not connected
Replies: 6
Views: 17836

We concluded that the poor internet connection of both costumers was responsible for that problem. The scheduled task solved the problem for us.

Thanks for the suggestions though.
Cheers
by c.tenner
Thu Sep 29, 2011 1:14 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA not connected
Replies: 6
Views: 17836

In the mean time we solved this by setting up a scheduled task that "net stops" and "net starts" the service. But unfortunately the same problem occurred at a new costumer using Windows Server 2008 R2 using those versions: aRMA: 4.15 RMA-Manager: 3.12 HM: 8.86 If you anything els...
by c.tenner
Wed Sep 22, 2010 10:43 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA pings over WAN instead of LAN
Replies: 9
Views: 19044

I replaced the manager but still the same phenomenon.

<1ms from server with ping.exe util and between 30 and 107ms in HM.
by c.tenner
Wed Sep 22, 2010 1:31 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA pings over WAN instead of LAN
Replies: 9
Views: 19044

HM: version 8.68c Windows Server 2008 R2 64-Bit active RMA: version 4.08 Windows Server 2008 R2 64-Bit On both servers Microsoft Forefront is installed and the internal firewall is disabled. Between HM and RMA is a firewall appliance which routes the traffic. We currently have 490 tests up and runni...
by c.tenner
Wed Sep 22, 2010 1:04 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA not connected
Replies: 6
Views: 17836

Im sorry to forget those info:
HM 8.68c
RMA 4.08
by c.tenner
Tue Sep 21, 2010 9:55 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA not connected
Replies: 6
Views: 17836

RMA not connected

Hello, We got a Windows Server 2003 acting as an active RMA. This Server is connected via WAN to our HM. From time to time the (master-) ping-test returns RMA not connected. When using the RMA Manager (from HM server) the RMA is connected. Only manually restarting the service on the RMA will get a p...
by c.tenner
Mon Sep 20, 2010 11:36 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA pings over WAN instead of LAN
Replies: 9
Views: 19044

Hello Alex It seems there are some discrepancies between the HM test-results and a normal ping.exe test-result. Below you see the same four tests from the RMA to servers and the result of the HM tests of the exact same moment: http://img440.imageshack.us/img440/8692/testqd.jpg These values are not p...
by c.tenner
Mon Sep 20, 2010 9:23 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA pings over WAN instead of LAN
Replies: 9
Views: 19044

RMA pings over WAN instead of LAN

Hello! We have two geologically separated server-locations. The Hostmonitor-server is in one location and some of our servers are at the other. One of the "outside"-servers is an active RMA. In my understanding the RMA tests the servers for what we configured and reports back to the HM. We...
by c.tenner
Thu Jul 01, 2010 8:02 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: import shell script
Replies: 3
Views: 9729

great thanks Alex!

I will try this out now

edit:
Works perfectly, even though I don't know what the needed parameter 'Title' is used for...

Maybe you can tell me?