Search found 19 matches

by CountiesPowerAdmin
Thu Apr 14, 2011 5:21 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Can Hostmon check incoming mail directly?
Replies: 1
Views: 7458

Can Hostmon check incoming mail directly?

We use Hostmon (verison 8.82) and we wish to know if it is possible to check the actual arrival of an email into our system (say, to monitor a specific mailbox or our exchange server). Our externally sourced mail comes in on a VIP on our firewall and hits a server with MailMarshal installed. If it p...
by CountiesPowerAdmin
Thu Mar 10, 2011 9:22 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Cannot start batch script
Replies: 9
Views: 22074

Hi Alex, Success! We enabled the "Replace process level token" policy for the hostmon account. To start with it was working, but only when hostmon was logged in. We then adjusted the services to to run using the hostmon domain account rather than the local account. This succeeded in gettin...
by CountiesPowerAdmin
Thu Mar 10, 2011 2:01 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Cannot start batch script
Replies: 9
Views: 22074

We have changed how we set up Hostmon and the services. It is currently as follows, Hostmon services have been set up as a local system account. There are two services running: KS Web Service KS Advanced Host Monitor Under the Service page in Hostmonitor Options dialog we have an admin account calle...
by CountiesPowerAdmin
Tue Mar 08, 2011 5:00 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Cannot start batch script
Replies: 9
Views: 22074

We have checked the Hostmon account. It has fully administrative access, both locally and on the domian. The password and access rights have all been checked. I have been thinking about what could be causing this issue and I was thinking that perhaps: 1) Maybe the script needs to be run in compatibi...
by CountiesPowerAdmin
Mon Mar 07, 2011 4:50 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Cannot start batch script
Replies: 9
Views: 22074

It runs an External Application (see the Action type in my previous post). Details are as follows: Version of Hostmon:8.82 Windows:2008 Server R2 Service Pack: None installed Hostmon started as: Service The log is stating the following: Error: cannot execute command "cmd /c "C:\Program Fil...
by CountiesPowerAdmin
Wed Mar 02, 2011 9:48 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Cannot start batch script
Replies: 9
Views: 22074

Cannot start batch script

I have a batch script that I cannot run from Hostmon. The purpose of the script is to start Windows SMS Sender and send a message to my mobile via the mobile that is connected to the Hostmon server. When I run the script from the command line it performs perfectly. Within Hostmon I have created an A...
by CountiesPowerAdmin
Sun Feb 13, 2011 9:12 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: New Hostmon - service issues
Replies: 7
Views: 16761

Hi Alex, Happy New Year. :D Apologies for the delayed response. See below for comments regarding last post: Committed Bytes issue Yellow means "Error: The wait operation timed out". It tends to come and go - sometimes the tests succeed, other times the tests don't. Mostly it doesn't :( As ...
by CountiesPowerAdmin
Mon Dec 20, 2010 4:53 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: New Hostmon - service issues
Replies: 7
Views: 16761

Hi Alex, Thanks for your help thus far. We are still experiencing problems however, the most common of which are as follows: - The committed Bytes field on all tests appears yellow. I am sure that Hostmon has the correct permissions. We are running her as a Service too so we do not have any more &qu...
by CountiesPowerAdmin
Wed Dec 15, 2010 4:38 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: New Hostmon - service issues
Replies: 7
Views: 16761

New Hostmon - service issues

We have recently upgraded to Hostmon 8.72 (from version 7) I followed all of the insturctions in this link: http://www.ks-soft.net/cgi-bin/phpBB/viewtopic.php?t=1099 We followed the bottom step that stated: Please copy ALL *.HML, *.LST and *.INI files from HostMonitor's folder and subfolders AT ONCE...
by CountiesPowerAdmin
Wed Dec 08, 2010 2:52 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SMS Messaging coming through as jiberish
Replies: 5
Views: 13179

We have replaced all of these features and the SMS jiberish still remains: - The server - The GSM modem - The Telco network - Send from the GSM modem drectly (independent of Hostmon) The only other thing I can think of is that the LOCATION of a aerial is the key factor. Regardless of what it is, we ...
by CountiesPowerAdmin
Sun Nov 21, 2010 5:31 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: Upgrading Hostmon: Can you transfer tests and use old RMAs?
Replies: 1
Views: 7038

Upgrading Hostmon: Can you transfer tests and use old RMAs?

We are looking to buy a new server and upgrade to the latest version of Hostmon.

I have a couple of question on that note:

- Can we export our current Hostmon tests (v7.5) to a file and import them into the latest version of Hostmon?

- Will old RMA agents work with the latest version of Hostmon?
by CountiesPowerAdmin
Sun Nov 21, 2010 5:28 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SMS Messaging coming through as jiberish
Replies: 5
Views: 13179

The SIM card will send messages fine if it is in another phone. I have heard nothing from our Telco provider to indicate that their network is at fault. This leads me to believe that the problem is with the GSM modem. :-? We wish to replace it. Are we able to use ANY GSM modem with Hostmon or must i...
by CountiesPowerAdmin
Sun Nov 14, 2010 5:12 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SMS Messaging coming through as jiberish
Replies: 5
Views: 13179

I think you should talk to your cell phone provider.. or may be you have installed some firmware update on Maestro modem that leads to the problem? Can you send SMS from another cell phone to Telecom phone without problems? Regards Alex Mobile SMS messages from Vodafone to Telecom are fine. There h...
by CountiesPowerAdmin
Thu Nov 11, 2010 2:46 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: SMS Messaging coming through as jiberish
Replies: 5
Views: 13179

SMS Messaging coming through as jiberish

We have Hostmon v7.5 installed on a Windows XP 2002 machine. We have configured a GSM modem in the back of the machine to send out SMS alerts. It is a Maestro 20GSM type modem. Our mobile phones operate on one of two network: Telecom NZ or Vodafone NZ. For the past 2 months the SMS alerting has been...
by CountiesPowerAdmin
Wed Sep 29, 2010 3:41 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: RMA 301 - Cannot get script results
Replies: 5
Views: 13375

Thank you for your assistance thus far. We have a TmpDir =/usr/tmp/rma in the ini file. The directory itself is empty. The rma files have the following read write access: -rw-rw-rw- 1 root root 217710 2009-05-23 04:55 rma -rw-r--r-- 1 root root 93394 2009-05-27 03:42 rma128_lin_x86.tgz -rw-r--r-- 1 ...