Search found 5 matches

by Totalcard
Mon Dec 20, 2010 1:52 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: smtp testing error
Replies: 13
Views: 25184

Do you have installed some antivirus monitors, personal firewall, content monitoring software? Non stanard winsock components? Could you try to execute "netsh winsock reset" and reboot the system (system where HostMonitor is running)? Issued the netsh winsock reset but cannot reboot the m...
by Totalcard
Fri Dec 17, 2010 5:13 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: smtp testing error
Replies: 13
Views: 25184

Wireshark results

Logged onto the console as the service account, performed the smtp test with wireshark running. 7 packets total. From from the hostmonitor server noted by packet direction: -> SYN <- SYN-ACK -> ACK -> FIN-ACK <- ACK <- 220 mail.notmyrealdomain.com EMMPT Postfix (Ubuntu) -> RST-ACK That last packet i...
by Totalcard
Fri Dec 17, 2010 4:47 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: smtp testing error
Replies: 13
Views: 25184

H'm, "No answer" means HostMonitor did not receive any answer at all. Can you setup TCP test for this server? Does it work? TCP test to port 25 returns No Answer. Hostmonitor runs as a service under a domain admin account, it should have rights to perform the test. It's not connectivity, ...
by Totalcard
Fri Dec 17, 2010 1:31 pm
Forum: Configuration, Maintenance, Troubleshooting
Topic: smtp testing error
Replies: 13
Views: 25184

HostMonitor always use "HELO hostname" syntax for SMTP test. Do you need to use fully qualified domain name? It would be useful to use FQDN, but I can adjust the Postfix config to work with just a hostname. Does the SMTP test look for anything more than a 220 response? I did a wireshark c...
by Totalcard
Fri Dec 17, 2010 10:54 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: smtp testing error
Replies: 13
Views: 25184

HELO syntax

After initial 220 response, HostMonitor sends HELO command and expects code 220 or 250. If server respond with different code, test status will be "Bad" Is there any way to adjust the HELO syntax to HELO hostname or HELO FQDN? Under Postfix and, I believe, sendmail the standard behavior i...