Search found 5 matches

by -Daniel-
Wed Aug 31, 2011 10:16 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Auditing Tool: more RMA records than license allows
Replies: 7
Views: 18824

Thank you for the clarification. I'm always very carefully regarding licenses but with your statement the problem is solved.

Daniel
by -Daniel-
Wed Aug 31, 2011 9:31 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Auditing Tool: more RMA records than license allows
Replies: 7
Views: 18824

There is the file agents.lst in programs\HostMonitor8. This file is dated 07.07.2003. If I replace this file with an empty one I get the error message "cannot load RMA list. Unexpected end of file/stream" when I start Host Monitor. But after I confirm this error message, HostMonitor works ...
by -Daniel-
Wed Aug 31, 2011 8:57 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Auditing Tool: more RMA records than license allows
Replies: 7
Views: 18824

The Button is greyed out, I cannot click on it. Are you sure, after you opened "Test properties" dialog, small button behind Test By field is disabled ? Yes, I'm sure. I've made a screenshot: http://imageshack.us/photo/my-images/88/hostmonitortestproperti.jpg/ Also, you may use RMA manage...
by -Daniel-
Wed Aug 31, 2011 6:53 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Auditing Tool: more RMA records than license allows
Replies: 7
Views: 18824

Re: more RMA records than license allows

Please remove all RMA agent records from HostMonitor. Just open Test properties dialog for any test item and press button behind "Test by" field to manage RMA agents. The Button is greyed out, I cannot click on it. I've activated the column "Test by" for the main window and ther...
by -Daniel-
Wed Aug 31, 2011 12:32 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Auditing Tool: more RMA records than license allows
Replies: 7
Views: 18824

Auditing Tool: more RMA records than license allows

We've just bought a standard license. The auditing tool states the following problem under "System / License": You have configured more RMA (Remote Monitoring Agent) records than your license allows (max. agents: 0) But I've never configured a RMA record. How can I solve this problem? Than...