Search found 16 matches

by dbissbort
Tue Mar 19, 2013 1:11 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

Works for us. Looks like you are using wrong slash symbol. Should be Inbox/HM Regards Alex ok, "/" works for us too. Outlook uses the "\" so we just copied the folderpath. 3) we implemented new variables for you. Please wait couple days for release just for us? So many thanks! :...
by dbissbort
Mon Mar 18, 2013 10:10 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

thank you so far! i now did the following configuration (maybe for someone else interessting): - HM tests a dedicated service -> Bad status: HM will restarts the service and checks host again -> Good status: check host again and send an email to dedicated Admins --> Alert Profile - Email Body Templa...
by dbissbort
Mon Mar 18, 2013 4:06 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

...can i execute HMS script manually to check if they are working?

i´m getting an Action result "56 errors detected", but can´t find any informations in LOGs about it. any ideas?
by dbissbort
Mon Mar 18, 2013 1:38 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

Hi, one more thig i´d like to ask: we use Outlook 2010 / Exchange 2010 and want to query different subfolders in Email test. Config for Email test: Port 993, TLS Implicit, Protocol IMAP, Mailbox "Inbox" If i change "Inbox" to "Inbox\HM\..." Status will be "Unknown&...
by dbissbort
Fri Mar 15, 2013 8:23 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

will be generaged by Service test that has filed. variables %ServiceComp% and %ServiceName% will be evaluated by Service test. If you need to disable test item (that had triggered the Action), you may use %Testname% instead of using %ServiceComp% and %ServiceName%: <a href="mailto:hostmon.comm...
by dbissbort
Fri Mar 15, 2013 5:23 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

EDIT: i have forgotten, HMS needs this syntax: PauseTest <TestName> <time_minutes> [<Comment>] so, like i said before, our Tests are named "Servername\Servicename". If the Reply message contains <a href="mailto:hostmon.commandsmail@gmail.com?subject=HMCommand&body= %ServiceComp%\%...
by dbissbort
Fri Mar 15, 2013 5:15 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

Then you may use HTML e-mail fot notification with mailto tag: <a href="mailto:hostmon.commandsmail@gmail.com?subject=HMCommand&body=mysql">Stop MySQL Service</a> here i can use variables like %ServiceComp% and %ServiceName%, that´s a good beginning. So the right Servername and Servic...
by dbissbort
Fri Mar 15, 2013 3:42 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

Hey Alex, let me explain it again. It doesn´t matter to me, if we use external scripts, HMS or anything else... My final goal is this scenario: - Service struggles -> HM restarts the service and informs Admin about it (via Email) --> this one we still got in use and is working fine! - if Admin has t...
by dbissbort
Thu Mar 14, 2013 7:57 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

yes you´re s right! :oops: but, it´s just for testing. I have changed it and the behaviour is still the same. bad status will stop service named in %Mailbody%, Good status will be set when a "Good mail" is detected, and then starts the service again. i have really difficulties to understan...
by dbissbort
Thu Mar 14, 2013 7:48 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

- 2nd action returned error "der dienst wurde nicht gestarten". If this can be translated as "service was not started" this confirms 1st action stopped service without problems. your translation is correct, but this was an old test. here is an actually test, and the service is s...
by dbissbort
Thu Mar 14, 2013 7:33 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

Screen shot shows you are using "Stop service" action so HostMonitor is trying to stop service. yes, that´s right, but when the email arrives and the script is starting, the service is still running instead of being stopped?! Depends on protocol. If you are using POP3, only Inbox can be c...
by dbissbort
Thu Mar 14, 2013 7:14 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

AND, one more question, can i specify subfolders in "Mailbox"? :)
by dbissbort
Thu Mar 14, 2013 6:52 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

ok, thank you so far. one more problem to solve, for me it seems that the test is working, but the service (for testing) is wether stopping nor starting... ?? http://imageshack.us/g/18/emailtest.jpg/ Picture of LOG file: http://img401.imageshack.us/img401/8476/logdz.jpg BTW, your Online Documentatio...
by dbissbort
Wed Mar 13, 2013 9:27 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

ok, what i mean is that we are using a SMTP Relay for outgoing mails from HM. let´s imagine we are creating a mailbox for HM. Email test cann look for an Email with a dedicated subject and will execute everything in %Mailbody%? Could Mailbody contain commands like this: PauseTest %ServiceComp% %Serv...
by dbissbort
Wed Mar 13, 2013 7:24 am
Forum: Configuration, Maintenance, Troubleshooting
Topic: Start or Stop a Service via Email
Replies: 30
Views: 52708

we would ensure that these emails will not be rejected.
Telnet would not be the first solution for us... ;)

HM sends OUTGOING emails over a SMTP server without having an email mailbox. So in my understanding he isn´t available to receive emails.