KS-Soft

Strange. Anyhow we are happy to leave it as regular schedule.

Many thanks for your help Alex.

Thanks Alex, Am happy to use it with regular schedule. It's not an inconvenience at all. To replicate the problem on your end create the following: 1. Email Test 2. Check for subject expression ("Hello" and "World") 3. Delete email after checking 4. Use IMAP or POP (Same behaviou...

Hi Alex, If we disable optional processing the status for all emails when using irregular schedule is "ok". The problem is it never returns the subject and the email in the mailbox is never deleted. This is how we know it doesn't work. We have ticked the option to delete the email. We have...

For the record we already had "non-simulataneous" execution setup. This never helped.

Our Email tests always fail with Irregular Schedule.

Anyhow. Am happy with Regular Schedule and just setting it to run every 24hrs.

Thanks Alex,

Am happy to keep it the way it is.

All the tests are now running perfectly with the regular schedule set to 23:59:59.

Even when we select all the tests and run them at once it executes and returns a perfect result.

Many thanks for your help. It's greatly appreciated.

Hi Alex, We are now 99.9% confident the email test does not work with "Irregular Schedules" We have tested the following (Doesn't work): Irregular Schedule = Start Test once a day = 18:00:00 By expression = * * 18:00 The following works perfectly: Regular Schedule: Test Every 23hrs 59min 5...

Thanks Alex,

I am now running the tests in "Regular Schedule" mode at 23hr 59min 59secs to see if they work the way we intend them to work.

Will report back my results.

Been testing this further, We are find email test fails when using either "Irregular Schedule" and "Expression Schedule". I have setup the email tests with a "regular schedule" as opposed to the above that fires off every 10min to test and it works 100% of the time. Wit...

Spoke to Soon support, Found another weird problem. Working - If we select all the email tests at once and run them it comes back with the desired result and the test works perfectly. We do this using the RCC client or Host Monitor client directly off the server. The tests only work using either cli...

Hi Support, Thank you for pointing me to the write location. We found the following: As each of our mail test was located in a different folder and they where all running at the same time our ISP was denying the connection. We managed to see the NO ANSWER in reply when we removed the following expre...

Thanks Support,

POP and IMAP return similar results. We also wait a full 24hrs between checks as it's done at 6pm everyday. Emails are sitting in the mailbox waiting for collection.

Will let you know how it goes with changing the filter to Sender.

Appreciate your support.

Thanks Support, We know there are genuine new emails in the mailbox that fit the filter conditions. I log into the webmail interface and can see the emails there. However the test still returns a warning when testing multiple mailboxes simultaneously at once. I might try and change the filter from &...

Thanks Support, We have also added the following string to return a "warning" when no email is found or the subject line is blank. As our rule tests the subject line its also important to bee notified when no email arrives: ("%MailSUBJ%"=="") Most of the replies we get ...

In addition to the above we have tested this on a Windows 7, Windows 8 and Server 2012. All results are the same. I also thought it might have been a problem with the mail server denying so many connections at once but that is not the case as the test reported a successful login to the mailbox other...

Thanks Support I forgot to include that in my forum post: I did have the correct expression as per your post. I have been doing alot of trouble shooting and have found the following. We have about 50 email tests (It growing more by the day) that fire off at 6pm every day. Each email test does exactl...