Hi,
We have the following action profile:
Send E-Mail after 2 consecutive Bad results - no time restrictions
Send SMS after 2 consecutive Bad result - with time restrictions (6 a.m to 10 p.m) and activated deffered action
Today we had again the problem, that a service was going down in the night and the email was send, but we didn't get a SMS at 6 a.m.
If the service is up again, I will get the "up" SMS. In the quick log I also see only the send e-mail action.
At the moment we use HM 7.70, I noticed this problem also before.
Thank in advance
Martin
Deferred Actions not always working
We checked settings and logs, probably problem is more general and its not related just to deffered actions. Sometimes HostMonitor could not start any actions due to resource allocation errors.
Looks like your system was out of resources 11/13/2008 after 12am. May be this problem happened before, Quick Log just does not store old history records...
Could you please provide more information?
- What Windows do you use?
- Service pack?
- Do you use ODBC logging or ODBC test method? If yes, what ODBC driver do you use?
- Do you have installed some antivirus monitors, personal firewall, content monitoring software? Non stanard winsock components?
Could you check resource usage for each process? You may use standard Windows Task Manager to check Handles, GDI and USER objects. What the total resource usage? What process uses the most of resources?
You may setup Dominant Process test method to check resources on regular basis (check Handles, VMem and Address space). Unfortunately this test cannot check GDI and User object. You should check these counters using Task Manager.
Regards
Alex
Looks like your system was out of resources 11/13/2008 after 12am. May be this problem happened before, Quick Log just does not store old history records...
Could you please provide more information?
- What Windows do you use?
- Service pack?
- Do you use ODBC logging or ODBC test method? If yes, what ODBC driver do you use?
- Do you have installed some antivirus monitors, personal firewall, content monitoring software? Non stanard winsock components?
Could you check resource usage for each process? You may use standard Windows Task Manager to check Handles, GDI and USER objects. What the total resource usage? What process uses the most of resources?
You may setup Dominant Process test method to check resources on regular basis (check Handles, VMem and Address space). Unfortunately this test cannot check GDI and User object. You should check these counters using Task Manager.
Regards
Alex