Result in Mail profile don't add up!

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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Robert_in_MTL
Posts: 229
Joined: Tue Jun 20, 2006 1:20 pm
Location: Montreal, Quebec

Result in Mail profile don't add up!

Post by Robert_in_MTL »

Hi,
I have a question,
On a mail alert I created a template:
why does this code:

Code: Select all

<table border=0 cellspacing=0 cellpadding=0 >
<tr><td nowrap colspan=3 >Message from HostMonitor: host changed status to <b>%STATUS%</b></td></tr>

<tr><td nowrap colspan=3 >-</td></tr>

<tr><td nowrap>Test</td><td> </td><td nowrap>%TestName%</td></tr>
<tr><td nowrap>Method</td><td> </td><td nowrap>%TestMethod%</td></tr>
<tr><td nowrap>Agent</td><td> </td><td nowrap>%Agent%</td></tr> 
<tr><td nowrap colspan=3 >-</td></tr>

<tr><td nowrap colspan=3 ><u>Current:</u></td></tr>
<tr><td nowrap>Status</td><td> </td><td nowrap><b>%STATUS%</b></td></tr>
<tr><td nowrap>Date</td><td> </td><td nowrap>%DATETIME%</td></tr>
<tr><td nowrap>Reply</td><td> </td><td nowrap>%Reply%</td></tr>
<tr><td nowrap>Recurrences</td><td> </td><td nowrap>%Recurrences%</td></tr>

<tr><td nowrap colspan=3 >-</td></tr>

<tr><td nowrap colspan=3 ><u>Previous:</u></td></tr>
<tr><td nowrap>Prev. Status</td><td> </td><td nowrap>%PreviousStatus%</td></tr>
<tr><td nowrap>Prev. Status Time</td><td> </td><td nowrap>(Status changed at) %PreviousStatusTime% </td></tr>
<tr><td nowrap>Prev. Status Duration</td><td> </td><td nowrap>%PreviousStatusDuration%</td></tr>

<tr><td nowrap colspan=3 >-</td></tr>

<tr><td nowrap colspan=3 ><u>Global Info:</u></td></tr>
<tr><td nowrap colspan=3>
<table border=0 cellspacing=0 cellpadding=0 >
<tr><td nowrap>Total tests</td><td>   </td><td nowrap align="right">%TotalTests%</td></tr>
<tr><td nowrap>Good count / (ratio)</td><td></td><td nowrap align="right" >%PassedCnt%</td><td>  </td><td nowrap align="right"> ( %AliveRatio% )</td></tr>
<tr><td nowrap>Bad  count / (ratio)</td><td></td><td nowrap align="right">%FailedCnt%</td><td>  </td><td nowrap align="right"> ( %DeadRatio% )</td></tr>
<tr><td nowrap>Unknown </td><td> </td><td  nowrap align="right">%UnknownCnt%</td><td>  </td><td nowrap align="right"> ( %UnknownRatio% )</td></tr>
</table></td></tr>
<tr><td nowrap>Folder</td><td> </td><td nowrap>%FullPath%</td></tr>

<tr><td nowrap colspan=3 >-</td></tr>
returns these numbers at the end:

Global Info:
Total tests 556584
Good count / (ratio) 552686 ( 99,25 % )
Bad count / (ratio) 3761 ( 0,73 % )
Unknown 122 ( 0,02 % )

adding the numbers gives 556569, not 556584.

Where did I go wrong?

Thank you
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Total tests 556584
Good count / (ratio) 552686 ( 99,25 % )
Bad count / (ratio) 3761 ( 0,73 % )
Unknown 122 ( 0,02 % )
adding the numbers gives 556569, not 556584
What about disabled, paused, out of schedule items?
Do you have any?

Regards
Alex
Robert_in_MTL
Posts: 229
Joined: Tue Jun 20, 2006 1:20 pm
Location: Montreal, Quebec

Post by Robert_in_MTL »

Hi,
thanks for this quick reply...

These results are from 1 test only, not a folder.

When status changes, it's what I receive...
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

H'm :roll:
I am checking our code, do not see any mistake so far...
As usually 1st question is - what version of HostMonitor do you use?

Regards
Alex
Robert_in_MTL
Posts: 229
Joined: Tue Jun 20, 2006 1:20 pm
Location: Montreal, Quebec

Post by Robert_in_MTL »

Hi Alex,

I am using version 8.02

The full result is this if it can help:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Message from HostMonitor: host changed status to Host is alive
-
Test msrvdev04: HTTP: /CF_Server_Monitoring.cfm
Method HTTP test (msrvdev04.xxxxxxxx.com)
Agent HostMonitor
-
Current:
Status Host is alive
Date 2009-06-10 11:48:15
Reply 93 ms
Recurrences 1
-
Previous:
Prev. Status Bad
Prev. Status Time (Status changed at) 2009-06-10 11:42:06
Prev. Status Duration 00:06:09
-
Global Info:
Total tests 556584
Good count / (ratio) 552686 ( 99,25 % )
Bad count / (ratio) 3761 ( 0,73 % )
Unknown 122 ( 0,02 % )

Folder xxxxxxxx\1-Montreal\IT\URL Monitoring\DEV\
-
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Thank you
Last edited by Robert_in_MTL on Thu Nov 10, 2011 7:58 am, edited 2 times in total.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We checked latest version and did not find any mistake in the code.
As I understand you collect statistics for this test for many years? Then error could be in any version like 5.20 and probably it was fixed long time ago :roll:

Regards
Alex
Robert_in_MTL
Posts: 229
Joined: Tue Jun 20, 2006 1:20 pm
Location: Montreal, Quebec

Post by Robert_in_MTL »

Yes it's been going for some years.

I will do a reset then and we'll see, it should be good for now on.

Thank you Alex for the clarification.
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