can't see the hostmonitor icon in the taskbar

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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doniphon
Posts: 26
Joined: Wed Feb 13, 2008 4:38 am

can't see the hostmonitor icon in the taskbar

Post by doniphon »

I've hostmonitor 6.82 installed in a windows 2003 server R2 SP2 platform.
When i connect with my hostmonitor server from my pc through the "remote desktop connection" of w2k3 i can't see the hostmonitor icon in the taskbar, however locally in the hostmonitor server the hostmonitor icon appears in the taskbar correctly.Why?

Many thanks in advance.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Why? Because Windows services cannot display anything on remote desktop.
You may use Remote Control Console (RCC) to manage HostMonitor installed on remote system.

Please check the manual or visit our web site for more information:
- RCC:
http://www.ks-soft.net/hostmon.eng/rcc/index.htm

- HostMonitor in service mode:
http://www.ks-soft.net/hostmon.eng/mfra ... tm#Service

- FAQ regarding HostMonitor and Terminal Service:
http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=1100

Quote from the manual
===================
Note #3: In some cases Win32 service is unable to interact with desktop. There are 3 most common reasons:

1) You have disabled "Allow service to interact with desktop" option
2) Service is running on remote system and you are using Terminal Service to login to that system
3) You are using Windows Vista or Windows Server 2008

It's pretty easy to enable "Allow service to interact with desktop" option but how to manage HostMonitor that is running as service on remote system / on Windows Vista?
There are 2 possible solutions:
1) Use Remote Control Console (RCC) that allows you to manage HostMonitor started on local or remote system in service or application mode.
2) You may create simple BAT file that will stop service, start HostMonitor in application mode and (after you change settings and terminate application) start service again.
E.g.
net stop hostmonservice
"c:\program files\hostmon\hostmon.exe"
net start hostmonservice

===================

Regards
Alex
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