Test Method: Process - Drop Down List shows ProcessName+PID

[mwandishi]

Hi,
i want to monitor some processes on a WIN XP machine.
Unfortunately the drop down menue doesn't show the processes executable name.

this is how it looks like:

processname_pid
or
System_4
winlogon_692

problem is:

everytime the process will be shut down and restartet, it will appear with another pid appended to the processname.So i'll have to reconfigure the test, which is not really convenient.

never seen that before, tried it with other XP-, W2k-, W2k3-machines - everything's ok.

Any idea?

thx in advance
mwandishi

[KS-Soft]

HostMonitor does not show process ID, just names.
I assume you have installed some 3rd party software that modifies system behavior?

Regards
Alex

[mwandishi]

Hi thanks for your answer

and yes,

there is 3rd party software running, but i made a test with
sysinternals pslist and MS tasklist.

results of pslist:

Idle 0
System_4 4
smss_600 600
csrss_664 664
winlogon_692 692
services_736 736
lsass_748 748

results of tasklist:

System Idle Process 0
System 4
smss.exe 600
csrss.exe 664
winlogon.exe 692
services.exe 736
lsass.exe 748

So it's definitly possible to retrieve the correct format.

thx
m

[KS-Soft]

What exactly software leads to this problem?

Regards
Alex

[mwandishi]

On this machine we run some AVID Interplay Services,
maybe one of them causes the problem.

regards
m

[KS-Soft]

We cannot find information about such problem related to AVID Interplay Services. May be this problem caused by some other software?

Regards
Alex

[mwandishi]

Here's the list of installed Apps:

7-zip 4.42
Adobe Reader 7.0.7
ATI Display Driver
Avid Interplay Access
Avid Interplay Media Services and Transfer Satus
Avid Interplay Transfer Cache
Avid Interplay Transfer Engine
Avid MediaNetwork client 5.1
Avid Service Framework
Command Prompt Here Power Toy
configuration Tool v.3.12
Intel (R) Pro Network Connections 12.2.41.0
J2SE Runtime Environment 5.0 Update 2
Microsoft .net Framework 1.1
Microsoft SQL Server Native Client
Microsoft Tool Web Package:diskpart.exe
RAID Web Console 2 v1.19-00
Sentinel Protection Installer 7.4.0
Tweak UI
VNC Free Edition 4.1.2
Windows Installer 3.1 (KB893803)
Windows Support Tools

------------------------------------------------------------------------
All apps been installed through the system-integrator.

regards
m

[mwandishi]

isn't it possible that MS tasklist uses a different API than pslist and KS?

[KS-Soft]

There are at least 3 different methods to retrieve process info (ToolHelp API, Performance Counter and WMI). As far as I know Windows Task Manager uses ToolHelp API, this method is not good for HostMonitor because HostMonitor should monitor local and remote systems.

You may try to setup WMI test instead of Process test. E.g. you may use query like Select HandleCount from Win32_Process where Caption='sql.exe'
http://www.ks-soft.net/hostmon.eng/mfra ... ts.htm#wmi
or you may check what is going on on your system using WMI Explorer
http://www.ks-soft.net/hostmon.eng/wmi/index.htm

If some software changes WMI and Performance Counters information, the only solution I see - find and remove that software. Who knows what also it changed on your system. Also you may send request to developers of that software and ask how to disable some options.

Regards
Alex

[mwandishi]

thx, i think this could be the right direction, if...

I can get the status with the wmi explorer, but i have to provide login
credentlials.

But the "WMI Test Method" doesn't offer Login/Password fields.

regards
m

[KS-Soft]

Use Connection Manager
http://www.ks-soft.net/hostmon.eng/mfra ... htm#conmgr

Regards
Alex

[mwandishi]

Ok, it works!

Thank you!!!

regards
m

[KS-Soft]

You are welcome

Regards
Alex