Ack Macro Variables

jromariz · Post by **jromariz** » Tue Jul 12, 2011 3:35 pm

Hi,

I´m trying to write a log file to every test when it changes from BAD to GOOD status. I´ve noticed that when a test changes from BAD to GOOD status all "Ack_" macro variables are emptied. Is there any other place where I can recover the Acknowleged_By and AckResponseTime information after the tests change to GOOD? Something like LastAcknowleged_By and LastAckResponseTime?

Thanks again for your help.

Regards,

Jromariz.

KS-Soft · Post by **KS-Soft** » Tue Jul 12, 2011 5:27 pm

There is no such variable

Regards
Alex

jromariz · Post by **jromariz** » Wed Jul 13, 2011 5:17 am

Hi Alex,

I understand. Would it be possible to add this to the wish list?

Regards,

Jromariz.

KS-Soft · Post by **KS-Soft** » Wed Jul 13, 2011 10:46 am

May I ask why exactly do you need this option? Just to see it in the log? or you are using some custom made application that analyzes log files?

Regards
Alex

jromariz · Post by **jromariz** » Wed Jul 13, 2011 1:07 pm

Alex,

We are trying to create an automate report that present some informations like:

We would like to generate only one line for each bad/good clycle that would have:

1 - EventID;
2 - Test name;
3 - Amount of time between bad status and Ack by operator;
4 - Operator name;
5 - Amount of time between bad and good status;

Itens 1, 2 and 5 are Ok, but itens 3 and 4 get 0 value when status changes from bad to Ok.

Hope you´ll understand.

Thanks again.

Regards,

Jromariz.

KS-Soft · Post by **KS-Soft** » Wed Jul 13, 2011 1:31 pm

So you are using your own script and you need to retrieve "bad" record and "bad acknowledged" record anyway and you are using %FailureID% and %LastFailureID% variabled. Right?
Then I do not see why do you need the same acknowledgment information 2nd time? Anyway you link together several records (at least bad and good) using FailureID as a key; "Bad" record contains acknowledgment information, why do you need the same string 2nd time?

Regards
Alex

jromariz · Post by **jromariz** » Wed Jul 13, 2011 2:54 pm

Alex "Bad" record will not contain acknowledgment information when it is first generated and as the action of writting to my log file is triggered by the transition from "Good" to "Bad" ('Bad Action') I don´t have the ack related informations yet.

Thanks,

Jromariz.

KS-Soft · Post by **KS-Soft** » Thu Jul 14, 2011 10:49 am

But then why do you need "old" acknowledgment information at this point? Its not related to this failure...
Ok, I have added your request into "to do" list, low priority.

Regards
Alex

jromariz · Post by **jromariz** » Thu Jul 14, 2011 12:11 pm

I just wanted this information available when test gets "Good" status.

Thanks for your help and understanding.

Regards,

Jromariz.