Dependencies from 'alive 'master test not running

[sgauthier41]

Hello !

We've created URL tests where a master test URL must be alive so that the other dependant URL tests run. Our problem: only the master test runs, the other tests either won't execute or they won't start unless I do a refresh manually. We're using HostMonitor v.8.54 with RMA agent 4.03.

Thanks for your help !

Simon

[KS-Soft Europe]

What is test Status of dependent test items ?
What is test test interval for dependent test items ?
What settings do you use for "This test depends on" section of Test properties dialog ?

[sgauthier41]

Hello !

>>>What is test Status of dependent test items ?

Items show 'Host is alive'

>>>What is test test interval for dependent test items ?

Every 2 minutes, even the Master test. So you know, we have six dependent tests.

>>>What settings do you use for "This test depends on" section of Test properties dialog ?

The settings are : This test depends on 'Another test' and below is the Master test name.

[KS-Soft Europe]

The settings are : This test depends on 'Another test' and below is the Master test name.

What about condition for Master test in Test properties dialog of dependent test items: "alive", "dead","alive" or "unknown", "dead" or "unknown" ?
"Synchronize counters" and "Synchronize status & alerts" checked or unchecked ?
Does Recurrences field of dependent test items increases (without manual refresh) ?

[sgauthier41]

Master test must be 'alive' so that the other tests run.

Synchronize counters is checked but we don't use it

No, the recurrences of the dependent tests do not increase and that is how we've noticed that there's a problem.

Thanks !

[KS-Soft Europe]

Could you send test settings (Master and dependent) to support@ks-soft.net ?
You may use menu File -> Export to Text file .