RMA: 500 - Unkniown Command "TEST-Diskspace2"

rpatao · Post by **rpatao** » Wed Oct 17, 2012 9:53 am

I just upgraded to version 9.30. After the upgrade all Drive Free Space tests are coming up with the following error:

RMA: 500 - Unkniown Command "TEST-Diskspace2"

Please advise if there is a fix for this. Thanks!

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Oct 17, 2012 10:08 am

Looks like you forgot to upgrade RMA agent.
We strongly recommend to use all components (HostMonitor, RMA, RCC, e.tc.) from one installation package.

rpatao · Post by **rpatao** » Wed Oct 17, 2012 11:30 am

I did the normal upgrade of all components however I am still getting that error.

The following components will be installed:
- HostMonitor, HML Manager, Help
- Log Analyzer & Log Visualizer
- RMA for Windows
- RMA Manager
- Telnet Service
- Web Service
- Remote Control Console
- MIB Browser
- WMI Explorer
- Process Meter
- WatchDog
- Manual (MS Word format)
- Help files

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Oct 17, 2012 11:38 am

Have you also upgraded RMA on remote systems ?
Please check RMA agent version, used to perform the test.
How to check RMA agent version: open Test properties dialog, press small button after Test By field and press "Get info" button to refresh RMA version info.

rpatao · Post by **rpatao** » Wed Oct 17, 2012 11:44 am

That did the trick. Thanks for your help.

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Oct 17, 2012 11:49 am

You are welcome.

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Oct 17, 2012 2:03 pm

P.S. You may use RMA Manager to upgrade all RMA agents remotely.

Please check for details at:
RMA Manager: http://www.ks-soft.net/hostmon.eng/rma- ... /index.htm
How to upgrade agent: http://www.ks-soft.net/hostmon.eng/rma- ... ow_upgrade