RMA tests scrambled on upgrade

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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EMHTech
Posts: 2
Joined: Thu Mar 21, 2013 10:28 am

RMA tests scrambled on upgrade

Post by EMHTech »

We are upgrading from 8.96 to the latest version.

When we upgrade and import the test list the RMA tests are mixed up.

Before Upgrade
Customer1: Service test via RMA1

After Upgrade
Customer1: Service test via RMA3


This means we have to manually reconfigure hundreds of tests?

We have backed out the upgrade for now until we find a better way.

Thanks in advance.....
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Import? Do you mean you import test settings from text file using menu File->Import from file? Import test settings from text file using HMScript?
May we see this import file and your agents.lst file?

or "import" means you loaded HML file with tests as usually?

How exactly you done "upgrading"? Started installation program, click [Next] several times and that's it?
Or you changed some settings, installed new version into different folder (or different system), then copied some config files (forget about other file), start HostMonitor...?

Regards
Alex
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