Problems with SNMP-, Service-, HTTP Querys

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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berlin2013
Posts: 9
Joined: Fri Mar 22, 2013 4:33 am

Problems with SNMP-, Service-, HTTP Querys

Post by berlin2013 »

Hello,

My Problem since the last upgrade (9.46) failed my for example SNMP-, Service-, HTTP Querys! But this is sporadic. In the morning everything was right and now the querys failed.

The reply ist RMA-Connection Error. But the RMA is allready installed on the right servers.
Only a restart of the server with the service "KS Advanced Host Monitor" brings help.

I hope you can help :(
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

Do you mean
- test performed by RMA
- test status: Unknown
- test reply: "RMA: Connection error"

You are using Passive RMA? RMA version?
Any errors in "failure" log file (by default this is log2.txt file)?
Windows, Service Pack on system where RMA is running?
Windows, Service Pack on system where HostMonitor is running?

Do you use ODBC logging or ODBC test method? If yes, what ODBC driver do you use?
Do you have installed some antivirus monitors, personal firewall, content monitoring software? Non stanard winsock components?

When problem appears, could you check resource usage for each process? Before restarting HostMonitor service.
You may use standard Windows Task Manager to check Handles, GDI and USER objects.
What is the total resource usage on the system? How many handles/threads/GDI objects used by hostmon.exe process?

Regards
Alex
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