Problem with email notification

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CastorTroy
Posts: 2
Joined: Wed Nov 27, 2013 1:10 pm

Problem with email notification

Post by CastorTroy »

I've got a ping test set up that I'm having a little trouble with.

The "dead" action is set so that after 10 minutes of ping failures, it sends out an email notification. After it comes back up for 2 minutes, the "alive" action sends out another email notification.

The problem that I am having is that sometimes one of the tests will fail once, but not long enough for it to trigger the dead action. When it comes back up, however, it is triggering the alive action. Is there a way to make it so that the alive action isn't triggered unless the dead action has been triggered?
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
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Post by KS-Soft »

Quote from the manual

Action depends on "bad" one
This optional parameter is available for "Good" actions only. You can set "Good" action dependable on a "Bad" action. Why do you need it? For example you defined "Bad" action to send an e-mail notification to the network administrator when test fails 3 times consecutively (start when 3 consecutive "Bad" results occur), also you defined «Good» action to send a notification when the test status changes to "Good". What will happen if test fails 1 or 2 times and after this it restores "Good" status? HostMonitor will not send a notification about failure (because test did not fail 3 times) but the program will send notification about restoring "Good" status. To avoid unnecessary "Good" action execution you can mark "Action depends on "bad" one" option and select "Bad" action. In this case HostMonitor will start "Good" action only if corresponding "Bad" action was executed.

Regards
Alex
CastorTroy
Posts: 2
Joined: Wed Nov 27, 2013 1:10 pm

Post by CastorTroy »

I figured that out about 2 minutes after I created the thread. Thank you for the quick reply.
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