301 Error: Performance Counter

aksec · Post by **aksec** » Fri Jan 17, 2014 10:00 am

Hi all,

I have a problem when I want to create a performance counter alert says 301 error: the specified instance is not present.

the versión is 9.58

regards.

Alejandro.

KS-Soft · Post by **KS-Soft** » Fri Jan 17, 2014 10:01 am

Windows?
Service Pack?
Exact counter?

Regards
Alex

aksec · Post by **aksec** » Fri Jan 17, 2014 10:12 am

Windows 2008 SP2
Windows 2008R2 sp1
Windows 2012

for example;
LogicalDisk\% Disk Time
PhysicalDisk\% Disk Time

I press the button "Get current value" and error appears.

pd: All SO english.

regards.

KS-Soft Europe · Post by **KS-Soft Europe** » Fri Jan 17, 2014 10:33 am

That is correct behaviour.
You should specify instance for these counters.
E.g.:
\LogicalDisk(C:)\% Disk Time
\PhysicalDisk(_Total)\% Disk Time

aksec · Post by **aksec** » Fri Jan 17, 2014 1:28 pm

OK, perfect.

Question: With remote computers (other sites connected by internet) I can not use it.

example:
HM agent in server2 (mexico) (controls OK: ping , CPU, memory, etc), but no Performance Counter.

KS-Soft Europe · Post by **KS-Soft Europe** » Fri Jan 17, 2014 1:48 pm

What exactly Counter are you trying to monitor?
Performance Counter test is preformed by passive RMA, Active RMA or UNIX RMA?
What is test Status and Reply string?

aksec · Post by **aksec** » Fri Jan 17, 2014 2:21 pm

This, LogicalDisk(C:)\% Disk Time and \PhysicalDisk(_Total)\% Disk Time

RMA Passive for all server.

regards.

KS-Soft Europe · Post by **KS-Soft Europe** » Fri Jan 17, 2014 2:23 pm

What is test Status and Reply string?