Win32 Service and RCC

johnm · Post by **johnm** » Mon Apr 21, 2014 1:11 pm

Hi,
I am running v9.58.
I have HM configured as a Windows service.
To monitor and control, I run the RCC client.

Problem: RCC does not allow right-clicking and viewing full log statistics for "a" test or "any" test.

If it is NOT recommended to run more than one HM instance, then what is your recommended practice to view full log stats?

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Apr 21, 2014 1:44 pm

Problem: RCC does not allow right-clicking and viewing full log statistics

Do you mean "Log Analyzer" menu item is disabled when right mouse click on test item using RCC?
Please check if LogsMan.exe file is present in HostMonitor/RCC folder.

johnm · Post by **johnm** » Mon Apr 21, 2014 1:54 pm

Yes thanks. I was visiting a different planet for awhile but I'm back now.

Much appreciated. :)

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Apr 21, 2014 1:57 pm

You are welcome!

johnm · Post by **johnm** » Mon May 05, 2014 10:25 am

I'll ask this here because it is somewhat related.

When running Log Analyzer remotely, what is the proper setup to avoid the error that "holidays.lst" is missing and to be able to view the Syslog entries?

Thanks.

KS-Soft · Post by **KS-Soft** » Mon May 05, 2014 10:40 am

copy holidays.lst file from HostMonitor system

>and to be able to view the Syslog entries

RCC menu View -> Recent events

Regards
Alex

johnm · Post by **johnm** » Mon May 05, 2014 3:33 pm

Thank you!