Not testing every minute

BradHouser · Post by **BradHouser** » Wed Sep 17, 2014 4:09 pm

I have over one hundred different ping tests that should run every minute. The actual tests are running about every 10 minutes. Am I asking too much of the system? % CPU is under 10%, most of the time around 3-5%. There is plenty of memory and the network is doing fine. HM Monitor says it is at 5.34 tests per second, which seems low. I am running in a VMware virtual machine.

Any suggestions for troubleshooting?

Brad Houser

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Sep 17, 2014 5:54 pm

Ping test interval is set to 1 min, however test runs every 10 min?
Could you please check if this test has defined Master test?
My be test has assigned Action like "change test interval"?
Have you checked Auditing tool (menu View -> Auditing tool)? Any errors?

BradHouser · Post by **BradHouser** » Thu Sep 18, 2014 2:27 pm

No master test defined. No change test interval. No errors in auditing tool for this test.

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Sep 18, 2014 2:53 pm

Could you please enable private log for this test with Full mode using Test properties dialog?

BradHouser · Post by **BradHouser** » Thu Sep 18, 2014 3:52 pm

KS-Soft Europe wrote:Could you please enable private log for this test with Full mode using Test properties dialog?

OK. I will let it run for an hour.

BradHouser · Post by **BradHouser** » Thu Sep 18, 2014 6:43 pm

I am not sure if I set it up correctly. There is no private log file.

Here is the export of the test:

;-----------------------------------------------------------------------------
;- HostMonitor`s export/import file -
;- Generated by RCC 4.90 at 9/18/2014 5:20:46 PM -
;- Source file: C:\ProgramData\HostMonitor\SAM.hml -
;- Generation mode: Selected_Tests -
;-----------------------------------------------------------------------------

; ------- Test #01 -------

Method = Ping
;--- Common properties ---
DestFolder = Monitor Root\Branch Operations\LAX\LAX-Network\
Title = Ping: lax-ap1 - 10.11.96.31
Comment = Ping 10.11.96.31
RelatedURL =
NamePattern = %methodname%: lax-ap1 - %host%
CmntPattern = Ping %host%
ScheduleMode= Regular
Schedule = 7 Days, 24 Hours
Interval = 600
Alerts = email IT Network - 3 bad
ReverseAlert= No
UnknownIsBad= Yes
WarningIsBad= Yes
UseCommonLog= Yes
PrivateLog = C:\Users\bhouser\lax_ping.txt
PrivLogMode = Full
CommLogMode = Default
;--- Test specific properties ---
Host = 10.11.96.31
Timeout = 2000
Retries = 4
MaxLostRatio= 100
DisplayMode = time
DontFragment= No

;-----------------------------------------------------------------------------
; Exported 1 items

[/img]

KS-Soft · Post by **KS-Soft** » Fri Sep 19, 2014 4:29 am

>ping tests that should run every minute. The actual tests are running about every 10 minutes
>Interval = 600

You set test interval to 10 min (600 sec), that's why test is performed every 10 min

Regards
Alex

BradHouser · Post by **BradHouser** » Fri Sep 19, 2014 10:37 am

KS-Soft wrote:>ping tests that should run every minute. The actual tests are running about every 10 minutes
>Interval = 600

You set test interval to 10 min (600 sec), that's why test is performed every 10 min

Regards
Alex

Interesting. I have it set to one minute. Not 10. I would paste a screen shot if I could (Windows Server 2008 and Mac RDC). Is there some global multiplier variable somewhere? It appears all my one minute tests are showing Interval = 600.

BradHouser · Post by **BradHouser** » Fri Sep 19, 2014 10:43 am

For grins I tried changing the interval to 10 min, clicking apply, then changing it back to 1. The exported interval is now 60. This is nuts. I have over 500 tests that I no longer have confidence in.

KS-Soft Europe · Post by **KS-Soft Europe** » Fri Sep 19, 2014 11:03 am

You may simply create View with "Select items using expression" filter and expression like the following:
'%Interval_Min%'=='10'
Additionally, you may specify test method and enable "Include subfolders" option.
With this settings you may display all Ping test items with interval 10 min, then select them all and change interval for all selected items at once.

KS-Soft · Post by **KS-Soft** » Fri Sep 19, 2014 11:35 am

Are you using "Change test interval" action?
HostMonitor version?

Regards
Alex

BradHouser · Post by **BradHouser** » Fri Sep 19, 2014 11:41 am

KS-Soft wrote:Are you using "Change test interval" action?
HostMonitor version?

Regards
Alex

Not using Change Test Interval. Version 9.90. Recently upgraded from version 8.5 (not sure of the 5).

Many, but not all, of the 1 minute tests are showing Interval=600 in the export file.

KS-Soft · Post by **KS-Soft** » Fri Sep 19, 2014 12:47 pm

Many, but not all, of the 1 minute tests are showing Interval=600 in the export file.

Do you mean you open Test Properties dialog, verify test interval is 10 min, export test settings into text file and see 600 sec interval???
May we see your HML file with tests (you may send it to support@ks-soft.net)?

Regards
Alex

BradHouser · Post by **BradHouser** » Fri Sep 19, 2014 1:10 pm

KS-Soft wrote:
Many, but not all, of the 1 minute tests are showing Interval=600 in the export file.
Do you mean you open Test Properties dialog, verify test interval is 10 min, export test settings into text file and see 600 sec interval???
May we see your HML file with tests (you may send it to support@ks-soft.net)?

Regards
Alex

I am not finding the HML file. Is it the same as the "File>Export to Text File"?

KS-Soft · Post by **KS-Soft** » Fri Sep 19, 2014 1:38 pm

No, this is file where do you store your test list.
Use Windows Search function or just check HostMonitor main window title, it shows path to the file

Regards
Alex

Not testing every minute

Not testing every minute

Doesn't seem to have done anything