All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
There are several ways to do it.
Tune up Reply expression may look like the following:
1. [replace(replace('%SuggestedReply%','"',''),'percent=','')]
2. [substr('%SuggestedReply%',10,lastindexof('%SuggestedReply%','"')-10)]