Backup and restore - Wrong RMA in test selected

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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SplanK
Posts: 38
Joined: Wed Nov 21, 2007 1:33 pm

Backup and restore - Wrong RMA in test selected

Post by SplanK »

Hi
I am just testing out a backup and restore of Host Monitor in case of hardware failure.

I followed the info on the FAQ thread, all appears to load fine, all the folders and tests are present, however when I go into the test itself, the wrong RMA Agent is selected!

Admittedly, I did read the note about Windows 7 type machines (and yep, going from a 2003 server to my Windows 7 laptop as a test), is this "issue" part of that or another problem?
KS-Soft Europe
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Joined: Tue May 16, 2006 4:41 am
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Post by KS-Soft Europe »

Sounds like configuration files inconsistency.
You should backup/restore all configuration files (*.HML, *.LST and *.INI files) at once.
SplanK
Posts: 38
Joined: Wed Nov 21, 2007 1:33 pm

Post by SplanK »

Think I have just figured it out!

Before I did the copy I installed a fresh version of HM onto the Win7 machine THEN copied the HM folder before starting it.

I then noticed a registry entry and made a note about the ProgramData folder.

Uninstalled it completely from the backup machine, copied across the Hostmonitor folder, loaded up and all appears fine!
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
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Post by KS-Soft »

How to move HostMonitor to another system and some notes regarding Windows XP/2003->Windows Vista+ update
http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=1099

Regards
Alex
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