URL Request from HostMonitor Server

rgoebel · Post by **rgoebel** » Thu Apr 30, 2015 7:49 am

Hi KS-Soft Team,

I have the following problem.

The KS HostMonitor is running on a Windows Server 2012 R2 machine. If I startup the the Hostmon.exe directly all tests are working fine. If I startup the hostmon.exe via a service under the same user, all URL request test which a performed from the KS Hostmon server himself get the result "no answer".

I've transferred the configuration from an other (old) server (Windows Server 2003 R2). On the old server I don't have the problem with the service.

Did you have any idea, how we can solve this problem?

Bye, Robert

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Apr 30, 2015 7:56 am

This is UAC related problem.
Try the following:
use "Local system account" on "Service" page of HostMonitor "Options" dialog and use Domain admin account for "KS Advanced Host Monitor" Service (in services.msc applet)

rgoebel · Post by **rgoebel** » Thu Apr 30, 2015 8:10 am

Perfect! Thanks alot for the quick reply. It works!

Bye, Robert

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Apr 30, 2015 8:23 am

You are welcome!