Hi,
i am facing an issue with my hostmonitor. i am using it to monitor HTTPS website availability. the host monitor is installed on a remote desktop. i check the website , its not having downtime, the IP is not blacklisted by the web server. but the status is always no answer, it has been persisting for almost a week already.
i am able to monitor the website using another host monitor installed on another pc but unable to monitor the website from the remote desktop.
Please assist.
Stuck with False positive on HTTPS URL Monitoring
Please provide details
HostMonitor version? HostMonitor started as service? application?
Windows?
IE version?
Can you ping target host from HostMonitor systems?
Can you reach the same web page using IE started on HostMonitor system?
Is there any problems with web server certificate? E.g. expired, invalid host?
Does IE show any warnings when you open web page?
May we access your web site?
May we see test settings?
Regards
Alex
HostMonitor version? HostMonitor started as service? application?
Windows?
IE version?
Can you ping target host from HostMonitor systems?
Can you reach the same web page using IE started on HostMonitor system?
Is there any problems with web server certificate? E.g. expired, invalid host?
Does IE show any warnings when you open web page?
May we access your web site?
May we see test settings?
Regards
Alex
HostMonitor version?
- get back to you on monday no access to system now
HostMonitor started as service? application?
- application
Windows?
-window 7 pro
IE version? -ie
Can you ping target host from HostMonitor systems?
- yes can ping can trace and telnet
Can you reach the same web page using IE started on HostMonitor system? - yes able to reach the targeted web page
Is there any problems with web server certificate? E.g. expired, invalid host?
-cert is valid
Does IE show any warnings when you open web page?
- no warning web page
May we access your web site? - will pm u on this
May we see test settings? - get back to you on monday no access to system now
Regards
Alex
- get back to you on monday no access to system now
HostMonitor started as service? application?
- application
Windows?
-window 7 pro
IE version? -ie
Can you ping target host from HostMonitor systems?
- yes can ping can trace and telnet
Can you reach the same web page using IE started on HostMonitor system? - yes able to reach the targeted web page
Is there any problems with web server certificate? E.g. expired, invalid host?
-cert is valid
Does IE show any warnings when you open web page?
- no warning web page
May we access your web site? - will pm u on this
May we see test settings? - get back to you on monday no access to system now
Regards
Alex
Hi Alex,KS-Soft wrote:We tested several versions of HostMonitor, IE and Windows - everything works fine with your servers and HostMonitor sets "Host is alive" status.
Please provide details (IE version, HM version) and screen shots (test settings)
Regards
Alex
We are using IE 11, HM version9.90
URL Of Screen shot is as follow:
http://imgur.com/a/FnObm
Please let me know if any more information is required from me.
Regards,
Delph
i have blank out the url. the url that i blank out is 1 of those url that i have provided you. if you require screen shot of a test with the url, please provide me an email for me to send the screen shot.KS-Soft wrote:Screen shot shows empty URL field. How you can check web server without URL??
Regards
Alex
Regards,
Delph
Hi Alex,KS-Soft wrote:We cannot reproduce this problem - HostMonitor can check your web servers from our systems, even Windows XP with old IE works fine.
Have you checked server logs?
What settings do you set on "Connection / Access method" page in HostMonitor options dialog?
Regards
Alex
The issue was resolve on itself. we have not done anything on our end.
Thanks for the help rendered.
Regards,
Delph