All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
we check on Windows2003-Server the services (Server-Service - Srv).
When the Server go down, then to display the Hostmonitor the Server-Status as Unknown, but the Hostmonitor doesn't alerting (no mail, no Pagercall). But, when i set "Treat Unknown status as Bad", the resulat is the same, no alert... why?
Correct, if server does not respond at all, Service test shows "Unknown" status because we don't know anything about service (may be there is network problem while service works fine).
But, when i set "Treat Unknown status as Bad", the resulat is the same, no alert... why?
Probably because you setup HostMonitor to start alert 1 time after 1st "bad" result. But test already was "bad" when you set "Thread Unknown status as Bad" option.
I mean if test changes status to "Host is alive" and then changes status back to "Unknown" or "Bad", alerts will be started.
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