HostMon not actually functioning until opened.

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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smasters
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Joined: Fri Jun 26, 2009 12:12 pm

HostMon not actually functioning until opened.

Post by smasters »

Running KS-HostMonitor 1.78 as software (not as a service) on a Windows Server 2003 system. Currently HM is set to execute at system start (via the Startup folder).

Upon rebooting the server that HM resides on we must then log in to the server and actually execute HM (via double-clicking on a Desktop shortcut), even though HM starts via the Startup folder and will already be sitting in the SysTray at this time.

Attempting to run HM as a Service produces the same results.


Has this issue been fixed now in the latest version of HostMonitor? Did anyone else have similar issues with old versions of HostMonitor and now is no longer having this issue?
KS-Soft Europe
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Re: HostMon not actually functioning until opened.

Post by KS-Soft Europe »

smasters wrote:Running KS-HostMonitor 1.78 as software (not as a service) on a Windows Server 2003 system. Currently HM is set to execute at system start (via the Startup folder).
Version 1.78? Are you sure? Probably you use version 7.78?
smasters wrote:Upon rebooting the server that HM resides on we must then log in to the server and actually execute HM (via double-clicking on a Desktop shortcut), even though HM starts via the Startup folder and will already be sitting in the SysTray at this time.
Do you see the icon in systray? You just have to click on icon in order to open HostMonitor GUI. We do not recommend to start several instances of HostMonitor at once.
smasters wrote:Attempting to run HM as a Service produces the same results.
So, HostMonitor is running on remote server, and you access it using Terminal Service or Remote Desktop, right? In this case we recommend to use Remote Control Console (RCC): http://www.ks-soft.net/hostmon.eng/rcc/index.htm
Please, read the following article for details: http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=1100
smasters wrote:Has this issue been fixed now in the latest version of HostMonitor? Did anyone else have similar issues with old versions of HostMonitor and now is no longer having this issue?
In your circumstances we recommend to start HostMonitor as a service and access it using RCC, as decribed above.

Regards,
Max
smasters
Posts: 4
Joined: Fri Jun 26, 2009 12:12 pm

Post by smasters »

I am positive that it is version 1.78, (C) 2000-2002. :D


The icon is in the SysTray. The problem is that Host Monitor will not actually monitor anything until the SysTray icon is then clicked on and the HostMonitor GUI opened.

We just need to know if the latest version of HostMonitor actually WORKS on Startup, as we should not have to remotely connect to the server and click the icon, it should just work without us having to touch it.
KS-Soft Europe
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Post by KS-Soft Europe »

smasters wrote:I am positive that it is version 1.78, (C) 2000-2002. :D
:-) Really old version!
smasters wrote:We just need to know if the latest version of HostMonitor actually WORKS on Startup, as we should not have to remotely connect to the server and click the icon, it should just work without us having to touch it.
The newest version definitely works on startup.

Regards,
Max
smasters
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Joined: Fri Jun 26, 2009 12:12 pm

Post by smasters »

Thank you for the rapid responses, Max! :D
KS-Soft Europe
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Post by KS-Soft Europe »

smasters wrote:Thank you for the rapid responses, Max! :D
You are welcome! :-)

Regards,
Max
KS-Soft
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Post by KS-Soft »

will not actually monitor
Could you please explain how do you know it does not actually monitor?
You do not receive some alerts when HostMonitor is started as service?
You do not see some reports?
You do not see hostmon.exe process that should be started on the server?
We just need to know if the latest version of HostMonitor actually WORKS on Startup,
Sure, it works. Version 1.78 works as service as well.
as we should not have to remotely connect to the server and click the icon
"Remotely connect"? Do you use Terminal Service? Then you cannot interact with HostMonitors GUI when it is started as service. In other words, service works, it may monitor target systems and start alerts but you cannot see GUI. You can check log files, report files, etc.
If you need to interact with GUI, you should stop service and start application, change settings and start service again.
FAQ: http://www.ks-soft.net/cgi-bin/phpBB/vi ... php?t=1100

If you update software, then you will be able to use Remote Control Console
http://www.ks-soft.net/hostmon.eng/rcc/index.htm

Also, if you want to install service, please check the following part of the manual
FAQ: http://www.ks-soft.net/cgi-bin/phpBB/vi ... .php?t=625

Regards
Alex
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