Unable to write event to Windows 2008 EventLog using RMA

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eddymicro
Posts: 95
Joined: Wed Nov 13, 2002 6:00 pm

Unable to write event to Windows 2008 EventLog using RMA

Post by eddymicro »

Hello,

I cannot write any events to the application or system event log using the active RMA. I am using the latest version 4.03 of the agent and 8.54 of Hostmonitor. I have a simple action profile that specifies execution by the remote agent, I have tried reversing the alert and I am sure that the action is being triggered. Using a similar configuration I have no problem writing events to the eventlog on Windows 2008 when I execute using Hostmonitor without the agent. UAC is off on the remote server.

Regards,

Ed Schwartz
eddymicro
Posts: 95
Joined: Wed Nov 13, 2002 6:00 pm

More on Unable to write event to Windows 2008 EventLog using

Post by eddymicro »

Alex,

I am logging in to the remote machine as the administrator ( I also tried local system account). I now tested it on a Windows 2003 server and am also having the same problem - (when using active RMA). I tried both the application and system logs.

Ed...
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

We cannot reproduce the problem, RMA works fine on Windows Server 2008.
Could you please check system log file (specified on System Log page in the Options dialog). If action failed for some reason, HostMonitor should record error description into the log.

Also, you may use Quick Log to check if action was executed or failed
http://www.ks-soft.net/hostmon.eng/mfra ... ickLogPane
Note 1: Quick Log may work in 3 different modes:
- Show test results
- Show actions
- Show test results and actions
Note 2: If you select specific test in Test Details pane, HostMonitor will display latest actions triggered by this test only. If no test is selected, folder item is selected or several test items are selected, HostMonitor will display actions triggered by all test items within current folder, sorting actions by time of execution.
Note 3: you may tell HostMonitor to ignore some actions, i.e. do not store information about action results in Quick Log. The option "Quick Log: store action results" is located in Action Properties dialog.

What exactly error description do you see?

Regards
Alex
eddymicro
Posts: 95
Joined: Wed Nov 13, 2002 6:00 pm

Unable to write event to Windows 2008 EventLog using RMA

Post by eddymicro »

Alex,

I fixed it, I am sorry I made a simple error, I had disabled alerts while I was creating new tests, and did not re-enable alerts!!

However I learned something new, I never knew about the "show test results and action" That is a great tip. Thanks again.

Ed...
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

No problem :)

Regards
Alex
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