Some tests don't write to log file

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oryagel
Posts: 92
Joined: Wed Jul 28, 2010 10:23 am

Some tests don't write to log file

Post by oryagel »

Hi,

I changed the log file from Text to DBF, since the text file became too big.

Since the change I can't view the log of some tests.
When opening the Log Analyzer for a test, I'm getting: "Sorry, no log data is available for this test..."

I only noticed the issue in Perfmon tests, the others seems fine, but I didn't check all tests.


What could be the problem?

Thanks
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

When HostMonitor cannot perform some action or record test status in the log, it record error description into system log file (specified on System Log page in the Options dialog).
Could you please check system log and find out that error description?
Also, what version of HostMonitor do you use?

Regards
Alex
oryagel
Posts: 92
Joined: Wed Jul 28, 2010 10:23 am

Post by oryagel »

Hi,

There are no related errors in the log file.

I'm using V8.64
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Then may be you disabled logging for these tests? Could you check test properties?
Or may be you are using "Brief" logging mode and tests did not change status yet?

Regards
Alex
oryagel
Posts: 92
Joined: Wed Jul 28, 2010 10:23 am

Post by oryagel »

Hi Alex,

Logging is enabled and is set to default, common log.

The default log options is set to Reply.


Again, all was fine when I used txt log.


Thanks
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We cannot reproduce the problem.
Are you sure monitoring is started? Do you see "Start" button on toolbar (this means monitoring stopped or paused)?
If monitoring is started, could you please tell us what exactly counter do you monitor? Could you send this DBF log file to support@ks-soft.net (please ZIP the file)

Regards
Alex
KS-Soft
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Location: USA
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Post by KS-Soft »

Thank you for the file. As I see there are records related to Performance Counter test items in this log.

But some test items have long name that did not fit into table so Log Analyzer cannot find these records. You may extend/resize this table using more characters for "host" and "testmethod" fields or you may rename test items using shorter name..

Regards
Alex
oryagel
Posts: 92
Joined: Wed Jul 28, 2010 10:23 am

Post by oryagel »

Thanks
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