I am looking for a more advanced way to monitor passive or Active RMA so that I can use this as a master test for when the RMA is down.
My config is that I have a host monitor instance then I have a Passive RMA on each network segment. I would like to set my instance to test the RMA and set all ICMP tests for the segment as dependent on the RMA test.
Currently all tests for machines are dependent on ICMP for the machine. however ICMP doesn't work for all scenarios where the RMA isn't working because I see Handle issues where the CPU of the RMA spikes to 100% and I get RMA connection errors but the RMA still responds to ICMP.
I would like to know if there is something like the HM Monitor test method for RMA
RMA Monitor
>I get RMA connection errors but the RMA still responds to ICMP
RMA does not respond to ICMP requests.
Windows does.
>I get RMA connection errors
Then you may use ANY test performed by agent to check if agent works properly. E.g. Ping localhost.
However there is special option for RMA checks.
Quote from the manual
Could you please provide more information?
Windows?
Service Pack?
Antivirus monitor?
RMA version?
What exactly means "Handle issues"? RMA uses too many system handles?
Do you use ODBC logging or ODBC test method? If yes, what ODBC driver do you use?
Regards
Alex
RMA does not respond to ICMP requests.
Windows does.
>I get RMA connection errors
Then you may use ANY test performed by agent to check if agent works properly. E.g. Ping localhost.
However there is special option for RMA checks.
Quote from the manual
> I see Handle issues where the CPU of the RMA spikes to 100%How to check status of the agent
When you use single agent to perform various tests, you may want to setup Master test to check agent status. In such case HostMonitor may send single alert informing you about disconnected agent and hold dependant test items (so you will receive single alert instead of hundred warnings for all tests performed by this agent).
What test can you use as Master test?
- Passive RMA: It's pretty easy to check Passive RMA status when you do not use Backup RMA. You may use TCP test to check is RMA receives connections on specified TCP port or use Ping test performed by the agent to check localhost (127.0.0.1). Such Ping test will always return "Host is alive" status when successfully authenticated connection to the agent can be established.
If there is backup agent in use, you may setup Ping test performed by Passive RMA using rma itself string as target host name. In such case HostMonitor will check agent status without using backup agent even if such backup agent was specified for selected RMA
- Active RMA: Things a little more tricky when you need to check Active RMA status. Yes, you may setup the same "Ping localhost" test to check agent status. However this may lead to some delay in reaction as HostMonitor will not perform test if agent was connected but lost connection just a moment ago. HostMonitor may wait up to several minutes for new connection before changing test status to "Unknown". Dependant test items will be delayed as well so such delay is not a big problem, you will not receive a lot of alerts. However if for some reason you need to receive alert immediately, there is solution: setup Ping test using Active RMA and type rma itself string instead of localhost or target host name. In such case HostMonitor will display agent status immediately. HostMonitor will not use backup agent (if any) when specified agent is not connected; also HostMonitor will not wait for agent re-connection.
Could you please provide more information?
Windows?
Service Pack?
Antivirus monitor?
RMA version?
What exactly means "Handle issues"? RMA uses too many system handles?
Do you use ODBC logging or ODBC test method? If yes, what ODBC driver do you use?
Regards
Alex