Installation on Windows 2008 R2

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
Post Reply
ElectraHM
Posts: 3
Joined: Thu May 08, 2014 12:59 am

Installation on Windows 2008 R2

Post by ElectraHM »

We successfully migrated to Windows 2008 R2 all configuration and tests moved ok.

The only problem we facing now is like this: we install it as a service and we don’t see the icon on the taskbar (like windows server 2003), for lunching the GUI we don’t want to work without a service (application mode) and RCC mode.

We saw this post: http://www.ks-soft.net/cgi-bin/phpBB/vi ... ht=migrate
And this one
http://msdn.microsoft.com/en-us/library ... s.85).aspx

And we have the same problems. Is there any news for solution?
KS-Soft Europe
Posts: 2832
Joined: Tue May 16, 2006 4:41 am
Contact:

Post by KS-Soft Europe »

Why don't you want to use RCC?
We recommend to use RCC to manage HostMonitor Service under Windows Vista+ systems, otherwise you'll need to stop service and start HostMonitor as Application in order to change settings, add/remove/modify test items etc.
Since version 9.00 Beta, HostMontior running on Windows Vista+ systems allows you to use one additional local RCC connection.
ElectraHM
Posts: 3
Joined: Thu May 08, 2014 12:59 am

Post by ElectraHM »

Hey.
We are 4 sys admins in the team, everyone use host monitor console, we logged on in to the server 2003 /console and working on opened host monitor console, when we stopped to use we just disconnect from the server while press X on the left corner.

If more than 1 sys admins want to work with the system the last one just disconnect the previously connected sysadmin.

This Is the way we work with the system and always one sysadmin connected and can make changes on the host monitor application.

For emergency cases and some read only purpose we are using RCC tool we have only one license for this, this way is very comfortable for us, we don’t have any issues with connections and changes with application.

When we try to use RCC on local system it takes the only license for RCC we have and this way we can’t connect from another computer.

HostMonitor response: Command is not allowed. License limit: You may use just 1 RCC

If you want to use more RCC consoles simultaneously, you may purchase additional RCC license(s) at http://www.ks-soft.net/hostmon.eng/regmon.htm#tools
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

We are 4 sys admins in the team, everyone use host monitor console, we logged on in to the server 2003 /console and working on opened host monitor console, when we stopped to use we just disconnect from the server while press X on the left corner.
If more than 1 sys admins want to work with the system the last one just disconnect the previously connected sysadmin.
This Is the way we work with the system and always one sysadmin connected and can make changes on the host monitor application.
You can do exactly the same using RCC.
When we try to use RCC on local system it takes the only license for RCC we have and this way we can’t connect from another computer.
HostMonitor response: Command is not allowed. License limit: You may use just 1 RCC
Looks like you are using some old version of HostMonitor...

Regards
Alex
ElectraHM
Posts: 3
Joined: Thu May 08, 2014 12:59 am

Post by ElectraHM »

We are using host monitor 9.16 version of RCC is 4.16
we have enterprise license with 1 free RCC connection
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

9.16 should allow additional RCC connection.
Please send request with your order number or registration name to support@ks-soft.net, we will check your license.

Regards
Alex
Post Reply