Webservice works local only..

simpleuser · Post by **simpleuser** » Tue Jul 15, 2014 12:12 pm

I am having an issue where I did a "webservice.exe /install" and the web service is showing running, but I am unable to access it from any machine but the system its actively running on. Is there something I overlooked?

When I open the HM Web Service icon app, the Application is set to inactive but when I change it to Active and hit Apply I get the message "Cannot open socket (Port:80, interface: 0.0.0.0). Probably port is in use.

I changed the IIS service to only use port 89 that's on the box but its also currently disabled so I don't see that as a conflict I believe.

Thank you in advance.

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Jul 15, 2014 12:56 pm

WebService can work as Application OR Service.
If Application is set to inactive - please check Service section, may be Service is currently running.
It is not recommended to start Service and activate Application mode (two WebService instances will be running).
Try the following:
1. Change WebService port e.g. to 8081
2. Make sure only one instace is active: Application or Service
3. Try access Web Service using address like http://127.0.0.1:8081
4. If Web Service can be accessed locally, but not from the network, please check firewall settings.

simpleuser · Post by **simpleuser** » Tue Jul 15, 2014 6:12 pm

Appreciate the help. Turns out that the firewall had been reverted back to a undesired state thru AD GPO... so even though I opened the ports, it kept changing it back. Got the problem fixed and now its working fine as a server.

Looking forward to getting this running and replacing our old instance.

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Jul 15, 2014 7:04 pm

Great! Thank you for the feedback.