RCC refuses connection

bokusogu · Post by **bokusogu** » Wed Jul 12, 2006 11:28 am

When I attempt to connect to RCC from a remote computer, I get "Connection error. An invalid argument was supplied".
What could be wrong? I am running HostMonitor Ver. 6.10 Enterprise.

KS-Soft Europe · Post by **KS-Soft Europe** » Wed Jul 12, 2006 11:58 am

Looks like a problem with winsock on your machine.

Try execute following command in command line:
netsh winsock reset

Have you installed some firewall or antivirus software like NOD32?

Regards,
Max

bokusogu · Post by **bokusogu** » Fri Jul 14, 2006 12:09 pm

The fix worked.

Thank you very much

Kuecky · Post by **Kuecky** » Thu Jul 20, 2006 3:44 am

Hi,

i have the same problem and the fix don´t has changed anything

I have CheckPoint VPN-1 Build 615 on my system with personal
firewall activated. And i can´t disable it.

Any idea ?

Regards, Kücky

KS-Soft Europe · Post by **KS-Soft Europe** » Thu Jul 20, 2006 7:45 am

Kuecky wrote:I have CheckPoint VPN-1 Build 615 on my system with personalfirewall activated. And i can´t disable it.

I suppose, you are able to configure CheckPoint settings to pass connection between RCC and HostMonitor. The port is specified on Options > RCI tab (by default it is 1054).

Regards,
Max

dazhallt5 · Post by **dazhallt5** » Mon Aug 07, 2006 7:33 am

We use Surfcontrol Mobile Filter, when I’m on the network the mobile filter does not filter anything only when working remotely and this only filters web site not Ports etc…

When I uninstall Surfcontol Mobile Filter, RCC works!?!

Any ideas?

Cheers Darren

KS-Soft Europe · Post by **KS-Soft Europe** » Mon Aug 07, 2006 7:46 am

Such type of software often modifies the Winsock layer of Windows and it could lead to connection problems. We recommend to install HostMonitor onto clean system.

Regards,
Max

JuergenF · Post by **JuergenF** » Tue Jan 02, 2007 4:04 am

KS-Soft Europe wrote:Such type of software often modifies the Winsock layer of Windows and it could lead to connection problems. We recommend to install HostMonitor onto clean system.

Regards,
Max

I have the same error message "Connection error. An invalid argument was supplied".
I have Notebook XP SP2, Checkpoint VPN-1 SecureRemopte R56 - Build 619.

I tried "netsh winsock reset" without reboot and that fixed the problem.
Questions:
- What does "netsh winsock reset" do ?
- There is plenty of other software running on that Notebook without any problems. What is so special to RCC ?

Many thanks

Juergen

KS-Soft Europe · Post by **KS-Soft Europe** » Tue Jan 02, 2007 4:29 am

JuergenF wrote: - What does "netsh winsock reset" do ?

According to the Microsoft, netsh winsock reset command resets the Winsock Catalog to a clean state.

JuergenF wrote: - There is plenty of other software running on that Notebook without any problems. What is so special to RCC ?

Nothing special in RCC. Quote from the Microsoft:
http://www.microsoft.com/windows/ie/com ... opten.mspx
==========
Sometimes Internet Explorer is unable to access the Internet if software known as Layered Service Provider (LSP) has been removed incorrectly from a computer. You might not know you have this software; it is sometimes installed by unrelated software such as file-sharing programs, without your knowledge.
==========
Of course, such issue relates not only to the Internet Explorer.

Regards,
Max

KS-Soft

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