Test if RMA is still working

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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peter_fleur
Posts: 9
Joined: Mon Dec 27, 2004 2:55 pm

Test if RMA is still working

Post by peter_fleur »

We are only working with RMA's and a lot of tests which are sending alerts by e-mail. If a RMA goes down we get a lot of e-mails which states Status Unknown = Bad. So i would like to make one test which checks if the RMA is alive and make the other tests dependend on this test. But a telnet test to port 1055 does not do the job.

Anyone suggestions?

Thanks,

Peter
KS-Soft
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Post by KS-Soft »

But a telnet test to port 1055 does not do the job
Why it does not do the job?

Another solution: ping '127.0.0.1' using RMA. If RMA works, this test always return "Host is alive" status.

Regards
Alex
KS-Soft
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Joined: Wed Apr 03, 2002 6:00 pm
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Post by KS-Soft »

PS
I think its better to solve primary problem "RMA goes down".
Could you please provide more information? RMA version? Windows? Service Pack? any antivirus monitors on the system? RMA installed as service or application? Any errors in the logs?

Regards
Alex
peter_fleur
Posts: 9
Joined: Mon Dec 27, 2004 2:55 pm

Post by peter_fleur »

It's more like server is down or internet connection is down. So not the service itself is broken or something but more that the rma connection times out.

Peter
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

In this case TCP test on port 1055 should do the job

Regards
Alex
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