Dashboard not displaying correctly

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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dkurfurst
Posts: 61
Joined: Thu Sep 22, 2005 10:13 am

Dashboard not displaying correctly

Post by dkurfurst »

Here is my issue for today. I have host monitor setup to monitor 6 of my locations by geographic location. the folder structure is as follows under root I have New York, New Jersey, Maryland, Atlanta, Alabama and Florida. Under each of those folders I have the following Servers, Network Devices, Printers. Under Servers ther is Disk space, CPU, Processes, etc. The problem that I have is that when you view the Web interface you see the corect layout in the control panel but under the dashboard I do not see all the top level folders (NY, NJ, MD, etc.) I only see the Florida folder with its tests laid out corrctly. The information that is shown instead of the Geographic locations is CPU, Disk Space, Etc. THis is repeated several times and is hard to determine at a glance which location you are viewing. My florida data was imported in from a n hml file and then re rearranged accordingly. THe other locations were enterd manually. I know it may be confusing to understand and viewing it may be the best way to understand. I could setup an account for you to take a look at if you would like. If this is something you would like me to do please give me an address where I can send the criedentials to.

Thanks
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

Problem - report does not show some folders?
Probably because "Skip empty folder" option is selected and these folders does not contain any test?
I know it may be confusing to understand and viewing it may be the best way to understand.
Sure. You may send screen shot to support@ks-soft.net

Regards
Alex
dkurfurst
Posts: 61
Joined: Thu Sep 22, 2005 10:13 am

Post by dkurfurst »

There are no empty folders, every folder has a test or a sub folder
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

If folder does not contain any test (even if there are tests in subfolders of the folder) and "Skip empty folders" option is enabled, folder will not be visible

Regards
Alex
dkurfurst
Posts: 61
Joined: Thu Sep 22, 2005 10:13 am

Post by dkurfurst »

Ahhh, Got it, I made the cahnges and alli si well. Thanks Again
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