UserList removed or damaged! All operations restricted!

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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jimismak
Posts: 5
Joined: Thu Aug 25, 2005 8:29 am

UserList removed or damaged! All operations restricted!

Post by jimismak »

"UserList removed or damaged! All operations restricted!"

I'm getting this error when using the RCC client when attempting to make a change to a monitor. The monitor I am trying to cahnge has an error reading

"RMA: 301 - A specified logon session does not exist. It may have already been terminated"

This error is for UNC checks


I am also getting the error in the RCC for tests running a Ping. The error message is:

"RMA: 301 - Access is denied"


Any idea what would cause the UserList error as well as the other two 301 errors? This is a recent event. All monitors were running well prior to the upgrade to the 1.08 RCC and the 3.15 RMA.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

I assume you see the same error messages when you work with HostMonitor directly (without RCC). Am I right or not?

Regards
Alex
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