Log Analyzer and ODBC logs manager

All questions related to installations, configurations and maintenance of Advanced Host Monitor (including additional tools such as RMA for Windows, RMA Manager, Web Servie, RCC).
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simonl
Posts: 49
Joined: Wed Apr 03, 2002 6:00 pm
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Log Analyzer and ODBC logs manager

Post by simonl »

Hi Alex,

I'm experience some problem with Log Analyzer when I was trying to connect to the HostMonitor log on SQL Server through ODBC logs manager. Here is the error "Error: Access violation at address 77F87EEB in module 'ntdll.dll'. Read of address 00000018". Note this error occurred right after I clicked to the test button and it was return right count but since that it was returning only errors.

Thank you.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
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Post by KS-Soft »

What version of Microsoft ODBC Manager do you have installed?
Quote from the manual
Bug in new versions of Microsoft ODBC Manager (odbc32.dll version 4.00.6304.00, 4.00.6305.00 and may be some other) may lead to access violation error and memory leakage. If you experience such problem, install Log Analyzer version 5.03 (or higher) and add 2 lines into logsman.ini file:
[Misc]
ReleaseHDBC=0
This will eliminate access violation error. Unfortunatelly we have not found a way to avoid memory leakage. Hopefully Microsoft will fix this problem soon.
Regards
Alex
simonl
Posts: 49
Joined: Wed Apr 03, 2002 6:00 pm
Contact:

Post by simonl »

Thank you very much you fixed my problem.
KS-Soft
Posts: 13012
Joined: Wed Apr 03, 2002 6:00 pm
Location: USA
Contact:

Post by KS-Soft »

So, you are using ODBC Manager 4.?? What exactly version?
I am afraid it leads to memory leak in HostMonitor (if you are using ODBC log or ODBC query). And we cannot fix that bug :( Only Microsoft can do that...

Regards
Alex
simonl
Posts: 49
Joined: Wed Apr 03, 2002 6:00 pm
Contact:

Post by simonl »

Hi Alex,

I'm sorry I forgot to send this information to you in my previous reply. :) Here are the versions:
Log Analyzer 5.06
Microsoft ODBC Manager 3.525.117.0

Thank you
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